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Abdus Sattar

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Dec 4, 2019 at 4:55 am in reply to: Accordion Not Working after WP 5.3 Update #116088

Abdus Sattar
Member

Please disable Bootstrap JS in the User Interface of the Plugin from Downloads > Settings >User Interface option to fix the issue.

Dec 4, 2019 at 4:47 am in reply to: Can’t update because it says license is not valid but I have a valid license. #116086

Abdus Sattar
Member

Hi,

Please install the latest version of the Download Manager Pro to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Let me know if still having an issue.

Thanks.

Dec 2, 2019 at 2:46 pm in reply to: HTTP ERROR 404 Page not found 2 #115899

Abdus Sattar
Member

Please give me temporary wp-admin login info in a private reply to check your issue.

Dec 2, 2019 at 1:39 pm in reply to: HTTP ERROR 404 Page not found 2 #115894

Abdus Sattar
Member

hi,
You just edit the email-lock template from the Email Templates and insert this code
<a class="button" style="display: block; text-align: center;" href="[#download_url#]">Download</a>
Then let me know if it doesn’t work

Dec 2, 2019 at 10:41 am in reply to: Edit download popup html #115872

Abdus Sattar
Member

The download popup modal is using /download-manager/tpls/link-templates/link-template-button-popup.php template. To customize this template, make a copy and place it in /active-theme/download-manager/link-templates/link-template-button-popup.php location. Then add your customization in this new template.

Now, this new template will override the default one. As the file is outside the plugin directory, your customizations won’t be lost during the plugin update.

  • This reply was modified 4 years, 5 months ago by Abdus Sattar.
Dec 2, 2019 at 10:32 am in reply to: Prepaid Credit Not Working #115871

Abdus Sattar
Member

hi,

Prepaid Credit add-on has some javascript error I was fixed it is now working

thanks

  • This reply was modified 4 years, 5 months ago by Abdus Sattar.
Dec 2, 2019 at 6:28 am in reply to: Attached file is missing/deleted #115858

Abdus Sattar
Member

Please give me temporary wp-admin login info in a private reply to check your issue.

Dec 2, 2019 at 6:27 am in reply to: Prepaid Credit Not Working #115857

Abdus Sattar
Member

Please give me temporary wp-admin login info in a private reply to check your issue.

Dec 2, 2019 at 6:08 am in reply to: Prepaid Credit Not Working #115855

Abdus Sattar
Member

Now go to Admin Menu Downloads Settings Premium Package Payment Settings Tab Please set your PayPal API key to accept PayPal. Here is the related documentation https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/

Dec 2, 2019 at 5:59 am in reply to: My license key it says invalid #115854

Abdus Sattar
Member

Hi,

Please install the latest version of the Download Manager Pro to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Let me know if still having an issue.

Thanks.

Dec 2, 2019 at 5:35 am in reply to: Not receiving emails #115852

Abdus Sattar
Member

Maybe your email server isn’t working. Please try using an SMTP plugin to send emails. Send temporary wp-admin login info in private reply to that doesn’t work.

Nov 30, 2019 at 9:47 am in reply to: tree with file list #115768

Abdus Sattar
Member

use additional parameter category="category-slug" If used, it will show the list of category packages

Nov 30, 2019 at 5:10 am in reply to: tree with file list #115755

Abdus Sattar
Member

hi,

for direct download link use additional parameter download_link=1

Thanks

Nov 30, 2019 at 5:00 am in reply to: Download Manager Error #115754

Abdus Sattar
Member

Please activate Bootstrap 3 from Downloads > Settings >User Interface option to fix the issue.

Nov 30, 2019 at 5:00 am in reply to: Links in Mails are not working #115753

Abdus Sattar
Member

Please give me temporary wp-admin login info in a private reply to check your issue.

Nov 29, 2019 at 3:26 pm in reply to: remove autorenew #115683

Abdus Sattar
Member

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Nov 29, 2019 at 3:05 pm in reply to: Custom Icon #115682

Abdus Sattar
Member

You can be set Feature images with each package. See the screenshot

http://prntscr.com/q3wmrs

Nov 29, 2019 at 2:41 pm in reply to: Invalid Key for Download Manager Notifications #115680

Abdus Sattar
Member

Hi,

Please install the latest version of the Download Manager Pro to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Let me know if still having an issue.

Thanks.

Nov 29, 2019 at 1:20 pm in reply to: Font Size to big #115677

Abdus Sattar
Member

you can do that simply using css. please give me an url where you trying to suggest your proper css.

Nov 28, 2019 at 3:46 pm in reply to: set Icon Size #115632

Abdus Sattar
Member

Please give me temporary wp-admin login info in a private reply to check your issue.

Nov 28, 2019 at 3:45 pm in reply to: Problems saving settings #115631

Abdus Sattar
Member
This reply has been marked as private.
Nov 28, 2019 at 3:44 pm in reply to: You are not allowed to download. #115630

Abdus Sattar
Member

Please give me temporary wp-admin login info in a private reply to check your issue.

Nov 28, 2019 at 1:01 pm in reply to: Font Size to big, how can it be changed? #115624

Abdus Sattar
Member

hi
Please send temporary wp-admin login info in private reply to check the issue.
thanks

Nov 28, 2019 at 12:55 pm in reply to: reCAPTCHA 2 problems #115623

Abdus Sattar
Member

hi
Please send temporary wp-admin login info in private reply to check the issue.
thanks

Nov 28, 2019 at 12:52 pm in reply to: 5.0.2 to 5.0.3 update error #115621

Abdus Sattar
Member

Hi,

Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Viewing 25 posts - 1 through 25 (of 97 total)
1 2 3 4