Roham

Hi,

I think the return URL in the settings page of the actual paypal account overrides whatever URL is entered in the WPDM settings.

Hi,

The link you posted is restricted access. Can you please provide another link?

Thanks Nayeem. How would I do that using the format specified in the documentation? It seems only ‘validate’ works so far:

localhost/wpdmpro/?wpdmLicense=validate&licenseKey=18461-90767-20866-33167&domain=w3eden.com&productId=1193

I noticed the same thing with the last payment I received from a purchase. Return URL is fine but the order gets stuck on processing.

The problem was that I had some plain text before the [wpdm_user_dashboard] shortcode. The email link works now. The return URL is always the user dash board regardless of the input URL.

Hello,

I’m still having trouble with this. The paypal payment completes and works well. The paypal return URL is still not right and can’t seem to change at all no matter what. This would still be ok if the email sent to the customer had the right URL for their download but that is also incorrect and is something like ?udb_page=purchases/order/wpdmpp5E51A086392CB/

Can someone from the WPDM team shed some light on this?

Thanks

It definitely seems like it. It seems to be hit and miss. At this point I just want to know what the issue is and if I should wait for a fix or not…

• This reply was modified 6 years ago by Roham.

Issue is this was working for me until a couple of weeks ago. I have no issue with purchases going through but people can’t find their way to their download once the payment goes through since they get redirected to the wrong page. I’m not sure what’s going on.

Thank you. I’m still having trouble with the paypal return URL. Can you please advise on a workaround for this?

Hi Nayeem

Thanks for looking into the issue. Paypal works fine and I’m able to make payments but once the checkout process is finished, the correct paypal return URL I have specified doesn’t load. I get redirected to the Cart page.

I also can’t seem to be able to use a newly license from my dashboard for testing purposes any more unless I attach an order ID to it. Before I was able to validate manually created licenses.

Thanks

Hello Nayeem,

May I ask if you had a chance to look into this issue? Please let me know.

Cheers

Hi there, is there anything I could do to get around this? Changing a line of code in the plugin or sending a different type of query from my side to the license server? I’d appreciate help on this issue.

Hello, any thoughts on this issue? Anything I could try to resolve?

I did a few more tests. It seems once the license is created it will default to offline, remoted validation by the user will fail until the license is manually set to online from license manager. Any thoughts on what might be causing this?

Thank you that worked! I had done that with the extended short code add-on only which explains why it didn’t work. I tried with PP and it fixed both issues.

When I purhcase a product with a test user in paypal live mode I am able to pay in paypal and once finished, it routes me back to the correct page. In the purchases section for that user it says the order is still processing. If I try to pay for it again, I get this message in paypal:

“This invoice has already been paid. For more information, please contact the merchant.”

Any thoughts on this?

Hello Shahriar, wanted to follow up on this and see if you guys had a chance to look into this issue?