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Not at all an “inconvenience”, Humayon . Several hours of work and real monetary, unrecoverable losses. No need for you to respond again.

Thanks Marne. I’ve looked through my wp database using phpmyadmin but I can’t find the WPDM settings. What am I looking for?

Seems updating the settings is problematic for this version – I’ve tested on a clean install of WP as the only plugin and Save Settings doesn’t work.

Down now for 7 hours without any paid “Priority support”. I’ve restored to a previous version of WPDM on a development platform and that seems to fix the problem. But I can’t transfer that installation to my production sites without loosing a lot of data. I’ve contacted my users to email me directly for download and I’m setting up another way to download or migrate the WPDM repository. I expect that will take some time so I’m open to any and all suggestions.

Bless you, Andy. I’ll try to find the previous version somewhere. My problem is the SAVE SETTINGS is not working at all. Can’t update the allowed file types. I’ve tried removing the “*” wildcard and also tried to enter single and multiple file extensions – e.g. “pdf” and “pdf,pptx”. But, again, I can’t save them. Looking for a backdoor to the settings. If saving settings works for you, maybe try a collection of file types and “,,”? – double comma without a space or with a space to allow files with no extension? Good luck.

Unable to SAVE SETTINGS implement your fix. I have 2 sites now down.

Misspoke – I’m using WPDM Pro 5.3.9. Tried removing “*” wildcard and tried specifying just “pdf” and “pdf,ppt” but SAVE SETTINGS action doesn’t complete even after 10 minutes. Same problem with both sites that use WPDM. Returning to settings shows that save did not work. What now?