Michael P

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Viewing 7 posts - 1 through 7 (of 7 total)
in reply to: Download stats not working in 5.0.95 #130488

Michael P
Participant

Hi Nayeem

It looks like I’ve been able to fix this by going into the plugin Settings and saving the settings again, which I guess cleared a transient or flushed something out, so the stats are tracking again.

There’s another strange thing happening, which is on the stats page (/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-stats), the total downloads for “Today” doesn’t correspond to the graph or the “Export History” log, so it appears the “Today” stat is showing more like over 48 hours’ worth of data (i.e. a higher figure). I’m not sure if that’s something you can recreate on your own demo, or whether it’s just occurring on my website?

There’s a few other issues I’ve had too (e.g. PayPal payments are all listed as “Stripe”) but I’ll open another support ticket another day about these.

Thanks

Mike


Michael P
Participant

Thanks Shahjada, that’s worked fine.

It looks like the guide at https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/ needs updating to correct the instructions! All sorted now ๐Ÿ™‚

Cheers

Mike


Michael P
Participant

Hi Nayeem, sorry my question was about the “verifyemail=true” feature, so ensuring users click on an email message to verify their account is active. Could you please let me know how to get this working?

I’ve followed the instructions at: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/

And where it says:

verifyemail: optional, default value is "true", if value is "false", it shows password field with registration form and doesn't send verification email, otherwise, doesn't show password field and send password to registration email.

I’d be grateful if you could let me know why this is not working?

Best regards

Mike


Michael P
Participant
This reply has been marked as private.

Michael P
Participant

Hi, just wanted to check you received my login details ok?

EDIT – looks like my last private reply didn’t save!

  • This reply was modified 4 years, 4 months ago by Michael P.

Michael P
Participant

Have just sent a private reply with the login details.

Many thanks

Mike


Michael P
Participant

Just to say thanks for the info above, that fixed my issue.

Was having exactly the same problem, where the “Basic” tab in Settings wasn’t saving. Glad this fixed the problem!

Viewing 7 posts - 1 through 7 (of 7 total)