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Same for me. I was promised a 1 week extension since I paid $299 for all-access pass and i couldnt use anything in it originally so i could test out the new features and see if it was worth re-purchasing. They agreed to give me that week and ended it early before i could even download the plugin and test it just a day later.
I was told on December 18th i could get until December 26th to test and they closed it on December 19th with no warning so i just gave up and didnt feel like this company deserved my money.
https://i.postimg.cc/HnyBDBDp/Screenshot-2026-03-03-105524.png
There is a screenshot of the agreement your company made with me they violated. I dont need a full year i just need the WEEK i was promised to see if another $300 is deserved from me on your product. Please extend my all-access for a week so i can see if your plugin is right for my unique setup as promised.
1. The logo does not size properly if you use logo=”https://yoursite.com/logo.png”
2. The Welcome text and text below it is not formatted using the websites primary and secondary fonts.
3. No way to remove website icon and name from the top left. That should be optional.
Please share this info with the development team and engineers.
Please keep me up to date on any news or developments.
Got it. Thank you.
If I enable favorites, how do users set packaged as their favorite? Does an icon appear on package pages or what? How are favorites set by the user and where?
The changelog shortcode is not working. I followed the instructions listed here:
and it doesnt load properly. Can you please try using this shortcode on a custom post type and see for yourself? It also isnt loading on the default wpdm pages either.
Yes, thank you.
I’m not sure i understand what you are saying. Are you saying there is a template with tags for recreating the Changelog as shown in that image? How exactly would i be able to do that? Can you give me step by step instructions?
how does advanced custom fields work with these templates? how can i add custom fields to the product submission form? or do they only work with page or link templates?
Following up on this. Has your team decided to work on this issue?
Can you please submit this request to your development team. The shortcode you provided does disable some groups of settings but not individual settings. It also only removes settings and does not allow for fully customizing the product submission page with adding custom settings or groups of gettings by shortcode either. The developers need to see this post.
These are the only settings available in the settings page
https://i.ibb.co/602YJTKv/Screenshot-2026-01-30-211542.png
The only options there are choosing which roles can access the file cart feature and dashboard page, the location of the file cart page, and a toggle to turn on emailing download link. There is no setting to turn off that little button shown here:
https://i.ibb.co/99Qy96X9/Screenshot-2026-01-30-160731.png
Again, i do not want to disable File Cart completely- or else its unusable to everyone if that’s the case. It just needs to be fixed so that icon shown in the picture above displays properly AND there should be an option to DISABLE that icon shown above. That feature should be added here:
Downloads > Settings > General > File Cart Settings
Currently it is not.
Thank you. You have given me instructions to disable to plugin completely for now until your team works on a fix. I was suggesting that your team should allow people to keep the functionality of the plugin ON and useable but allow people to disable that side button that appears on the frontend pages on the side of the screen. Some people may not need that. Maybe it would also be good to make that a shortcode so people can place that anywhere they want.
its great, thank you!
following up on this
I’m not sure if my needs are being answered correctly.
Let’s say I have a package with 2 downloadable files in it and the Package ID is 1234. Shortcode [wpdm_package id='1234'] will download all 5 files and not give users the chance to CHOOSE which of the 5 files from the package to download.
Now your plugin already has unique identifiers for each file…For example
File 1 = https://demo.com?wpdmdl=29671&ind=1766935868728
File 2 = https://demo.com?wpdmdl=29671&ind=1766932503028
Notice how i can generate two different links for each of those 2 files. WPDM already creates unique identifiers for each file in the package. In this case 29671&ind=1766935868728 and 29671&ind=1766932503028 so why not allow them to be used with a shortcode like [wpdm_package id='1766932503028'] so that I can create a link template to that individual file anywhere on my site, not just to the entire package.
I do not want to list all the files in a package. I just want to have a download button to a single file from a package with multiple files.
Ah. Thanks for the clarification. If it is a template tag then can we get some sample templates that use it and have it setup looking good? the template section already has dozens of templates to sample various usage scenerios. It would be nice to see a couple added on different ways to display the changelog using either the media, panel, or card backgrounds maybe.
Just a heads up. I am using the shortcode:
[wpdm_changelog id="29672" title="Version History" collapsed="false" show_empty="true"] with Elementor and the styling is completely broken. I’m not sure why but I have all other plugins disabled so it isnt that. I think the CSS is just not parsing properly for it using the shortcode and some editors.
is it going to be worked on?
can this be a priority before i purchase this plugin? it doesnt seem like something that is hard to implement since it is just a new shortcode to something that already exists. just allow us to use a products item ID in a shortcode instead of its entire product ID. Hopefully this can be released in the next update so i can renew my all-access pass.
I’m not able to download it or the plugins I need to check to answer your questions earlier. I had a week to download them..it was suppose to expire on 12/26…but someone changed that to tomorrow the 20th…but i still dont have access to it now? Can you fix this?