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Nayeem Riddhi

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Feb 7, 2020 at 5:33 am in reply to: Creating Template Table to display Fields required #119740

Nayeem Riddhi
Moderator

And if you want to create your templates from the admin panel you can buy the WPDM PRO version, there you will find lot of more features.

Thanks.

Feb 7, 2020 at 5:30 am in reply to: Creating Template Table to display Fields required #119739

Nayeem Riddhi
Moderator

Hi,

You can follow this documentation for creating a new template, https://www.wpdownloadmanager.com/doc/template-files/ As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template.

Thanks.

Feb 7, 2020 at 5:21 am in reply to: Amazon S3 Manger Error #119738

Nayeem Riddhi
Moderator

Ok, I will check for your issue

Feb 7, 2020 at 5:13 am in reply to: Amazon S3 Manger Error #119736

Nayeem Riddhi
Moderator

Hello,

Has the problem been solved?

Thanks.

Feb 7, 2020 at 5:10 am in reply to: Not counting XLSX file #119735

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also the related pages.

Thanks.

Feb 7, 2020 at 3:18 am in reply to: Failed to load PDF document #119732

Nayeem Riddhi
Moderator
This reply has been marked as private.
Feb 7, 2020 at 2:10 am in reply to: Create a file resource with API #119731

Nayeem Riddhi
Moderator

Ok, glad to hear that your problem has been solved.

Feb 7, 2020 at 2:02 am in reply to: Download Manager with Elementor #119730

Nayeem Riddhi
Moderator

Hello,

I will try to check it again.

Thanks.

  • This reply was modified 5 years, 6 months ago by Nayeem Riddhi.
Feb 6, 2020 at 4:03 pm in reply to: Paypal Sandbox Integration #119722

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also give related pages.

Thanks.

Feb 6, 2020 at 3:50 pm in reply to: WPDM Pro + Form lock: List downloaded files in admin e-mail #119720

Nayeem Riddhi
Moderator

Hi,

So you want what file has been downloaded by the User. you can easily view it from the Downloads > Stats option. Please let me know if it works for you.

Thanks.

Feb 6, 2020 at 2:50 pm in reply to: Failed to load PDF document #119712

Nayeem Riddhi
Moderator

No, didn’t get.

Feb 6, 2020 at 1:11 pm in reply to: Paypal Sandbox Integration #119705

Nayeem Riddhi
Moderator

Hi,

Have you checked this doc https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/ and set up Paypal correctly? Please let me know.

Thanks.

Feb 6, 2020 at 12:29 pm in reply to: My first file: 404 The page cannot be found #119702

Nayeem Riddhi
Moderator

I have just flashed the permalink settings, I have saved it twice, thus makes it working.

Thanks.

Feb 6, 2020 at 12:25 pm in reply to: ‘Export History’ doesn’t work #119700

Nayeem Riddhi
Moderator

It should work, can you enable disable your other plugins, there may be conflicting. otherwise, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

  • This reply was modified 5 years, 9 months ago by Nayeem Riddhi.
Feb 6, 2020 at 10:17 am in reply to: My first file: 404 The page cannot be found #119697

Nayeem Riddhi
Moderator

Please check, now working.

Thanks.

Feb 6, 2020 at 9:50 am in reply to: Cannot save/update settings in DM #119694

Nayeem Riddhi
Moderator

Hello,

It is a very old version you are using, can you please update the WPDM plugin. I hope it will resolve your issue.

Thanks.

Feb 6, 2020 at 9:47 am in reply to: “Select From Server” problems #119693

Nayeem Riddhi
Moderator

Okay glad to hear this. Please check with your other plugin if they are conflicting.

Thanks.

Feb 6, 2020 at 7:51 am in reply to: ‘Export History’ doesn’t work #119680

Nayeem Riddhi
Moderator

Hello,

Which version of WPDM you are using?

Thanks.

Feb 6, 2020 at 7:34 am in reply to: Mobile menu dropdown not working in Pinnacle theme #119679

Nayeem Riddhi
Moderator

Hello,

You can check from Downloads > Settings > User Interface enable and disable scripts may help you solve the issue.

Thanks.

Feb 6, 2020 at 7:25 am in reply to: My first file: 404 The page cannot be found #119678

Nayeem Riddhi
Moderator

Hi,

This is strange. Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 6, 2020 at 6:56 am in reply to: Turn off Auto Renew #119676

Nayeem Riddhi
Moderator

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Feb 6, 2020 at 6:53 am in reply to: Update #119675

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been temporarily disabled due to a huge server load. We will reactive it soon.

Thanks.

Feb 5, 2020 at 4:04 pm in reply to: Session Cache #119643

Nayeem Riddhi
Moderator

Hello,

Have you tried any plugin for clearing your cache?

Feb 5, 2020 at 4:00 pm in reply to: Delete Download Media and Update Plugin Question #119642

Nayeem Riddhi
Moderator

Glad To hear that.

Feb 5, 2020 at 3:15 pm in reply to: Password Protected Download not working in Internet Explorer 11 #119640

Nayeem Riddhi
Moderator

Hello,

Please, download this script https://pastebin.com/tWN24YcB and paste it in download-manager/assets/js/ plugin directory, hope your problem will be solved. the file will be overwritten the front.js

Thanks.

  • This reply was modified 5 years, 9 months ago by Nayeem Riddhi.
Viewing 25 posts - 19,326 through 19,350 (of 19,881 total)
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