Nayeem Riddhi

Hi,

I have seen that your attached file is somehow empty

so, this issue is causing.

And Select from Server is working fine from my side. Please let me know.

Thanks.

Hi,

Sorry for that. But you have to understand that the page needs to be loaded properly via the internet.

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hi,

I have replied to your ticket.

Thanks.

Hello,

Are you facing trouble with download file from the sent email, i have checked that, Paypal loading and working fine. Please let me know.

Thanks.

Hi,

In your provided test video, I have seen most packages are loading properly withdoc preview. Please let me know.

Thanks.

Hi,

I have seen that your site language has been set as Fracais, so I have changed to English, now revert to the Fracais language again. the problem with the translation has been solved. However, before that, I was deactivated WPML Multilingual CMS plugin for checking where the problem is creating. But now I can’t able to reactivate it again. Please check…

However, you can change the label for a particular package from the package settings > link label.

Thanks.

Hello,

For adjusting the upload speed you can check this option.

Please let me know.

Thanks.

Hello,

I can’t able to login with this, can you suggest me how to log in? please let me know.

Thanks.

Hi,

I will try to update about this soon.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hi,

We have found the issue, we will update it soon.

Thanks.

If you want to show all category you can skip the parameter or in the given doc link there also other shortcodes.

Hi,

Please try to adjust settings from enabling or disabling styles/scripts from Settings > User Interface. hope you will find your solution.

Thanks.

OK, great, glad to hear that your problem has been solved.

Hi,

I have checked your video, your most download package is showing doc preview. But those packages not loading doc preview properly, I have seen that they are not loaded properly with the internet.

Thanks.

Hello,

Sorry for your patience, we have found the issue, but the good news is that we are adjusting it with the next update, probably coming tomorrow.

Thanks.

Hi,

Have you changed the download label from the package?

Ok, glad to hear that, your problem has been solved.

Hello,

I can’t able to login with your provided URL. I can’t able to find the ID and password field in your provided URL. Please let me know.

Thanks.

Hi,

You can try yourself. WordPress function like get_the_content() or other else will work definitely. It will depend which dynamic value you want to use.

Thanks.

Hi,

Your shortcode on the thanks page was in bold font, so it was not working. I have adjusted it. Now, https://texturehub.co.uk/download/wpdm-test/ and https://texturehub.co.uk/download/wpdm-test2/ these packages for test purpose are working. Please check.

Thanks.

Hi,

I have adjusted the background color from the image icon. There is also the icon image shadow color. It is looking fine from me if you want to remove it also, please let me know.

Thanks.

Hi,

* How much width and height of popup you want?
* which background-color do you want to adjust?
* Which loading image you want to remove, I guess popup loading image, please attach loading image src.

Thanks.

Hi,

I have checked it, I think it is a minor conflict with this plugin. I think it is basically conflicting with Post Content block. However, for now, you can drag it, and also can view the post excerpt in the frontend view.

Thanks.

Hi @rajkumar-maity,

Why do you need to remove the master key?