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Nayeem Riddhi

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Mar 13, 2020 at 4:00 pm in reply to: Form lock not working #121958

Nayeem Riddhi
Moderator

Hi,

Pro version should work. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 13, 2020 at 3:56 pm in reply to: Form Lock for Gravity Forms doesn’t work #121957

Nayeem Riddhi
Moderator

Hi,

I have informed it to the related staff, they confirmed to me that, soon will be updated. However, you can also contact them via support@wpdownloadmanager.com.

Thanks.

Mar 13, 2020 at 3:53 pm in reply to: Upon logging in to the User Dashboard, redirect to “My Downloads” view #121956

Nayeem Riddhi
Moderator

Hi,

However redirect is not our documented parameter of [wpdm_user_dashboard] shortcode. It works for you, glad to hear that.

Thanks.

Mar 13, 2020 at 3:32 pm in reply to: Bulk Export & Import #121954

Nayeem Riddhi
Moderator

Hi,

For bulk import, there is an option in our plugin Bulk Import. You can import packages according to our sample.csv file structure. However, you can also use WordPress export-import feature, from Tools > import/export. There you will find Downloads. select that and perform your export-import action.

Thanks.

Mar 13, 2020 at 1:56 pm in reply to: How do I get the button to “open” instead of “download” the file? #121949

Nayeem Riddhi
Moderator

Hi,

Please follow the same rule for page templates. And according to the code and design, you can keep both download links on the same page also open in download link in another window.

Thanks.

Mar 13, 2020 at 1:17 pm in reply to: Donbwload not available #121946

Nayeem Riddhi
Moderator

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Mar 13, 2020 at 1:05 pm in reply to: How to disable Category Archive pages #121945

Nayeem Riddhi
Moderator

Hi,

In order to disable WPDM Archive Page, you can disable this option like the image,

img

Thanks.

Mar 13, 2020 at 10:34 am in reply to: How to disable Category Archive pages #121942

Nayeem Riddhi
Moderator

Hi,

if you have set robots.txt appropriately, then it may take time for search engines not to crawl certain pages. Having a robots.txt to tell the search engine not to crawl certain pages should work but there are no guarantees because search engines do what they want. You could also try creating a removal request in Webmaster Tools. The delay for search engine updates vary from a day to months and this also depends on the search engine.

thanks.

Mar 13, 2020 at 10:02 am in reply to: Cannot add Main Preview Image on Frontend + Upload instead of Media Library #121941

Nayeem Riddhi
Moderator

And for media library security issues it needs some customization code, You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss it there.

Thanks.

Mar 13, 2020 at 9:39 am in reply to: Cannot add Main Preview Image on Frontend + Upload instead of Media Library #121940

Nayeem Riddhi
Moderator
This reply has been marked as private.
Mar 13, 2020 at 6:35 am in reply to: How to show just the Project Title in the Widget Template #121934

Nayeem Riddhi
Moderator

Hi,

Please adjust it by putting in your theme CSS,

.w3eden .well {
    background: transparent !important;
}

I hope it will help you.

Thanks.

Mar 13, 2020 at 6:18 am in reply to: Directory categories open per default #121932

Nayeem Riddhi
Moderator

Hi,

This function generally created by Jquery or CSS. If you want to disable to function, it has to be disabled the script or portion of the script. Please let me know.

Thanks.

Mar 13, 2020 at 5:50 am in reply to: Block Editor while editing a File Page #121930

Nayeem Riddhi
Moderator

So, Now, you are facing issues with frontend look? or backend page template settings. Please elaborate. If possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 13, 2020 at 5:14 am in reply to: clone template not working #121929

Nayeem Riddhi
Moderator

Hello @katie-bruhl-zraik,

There might be conflicting with your plugins or theme scripts. Please, open a separate ticket for this. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 12, 2020 at 4:52 pm in reply to: How do I only show the files from a user-role #121910

Nayeem Riddhi
Moderator

Hi,

For a new package creation or edit package option you have permission for giving access for a particular role, please check Package Settings > Allow Access. Please elaborate on your issue. I think it will help you.

Thanks.

Mar 12, 2020 at 4:23 pm in reply to: Customize Download Page #121908

Nayeem Riddhi
Moderator

Hi,

Yes, you can change the look of page templates or link templates. Please check from Downloads > Templates section. There also an available preview button of your templates. you can also create a custom template using the template tags.

Thanks.

Mar 12, 2020 at 4:19 pm in reply to: Custom template variable for a WP shortcode #121907

Nayeem Riddhi
Moderator

Hi,

Basically you want to include the license key in the email message. will be it package generated key or your custom default key. please let me know.

Thanks.

Mar 12, 2020 at 4:14 pm in reply to: Issue with documents preview feature #121906

Nayeem Riddhi
Moderator

Hi,

If you need custom services. You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss it there.

Thanks.

Mar 12, 2020 at 2:55 pm in reply to: How to show just the Project Title in the Widget Template #121899

Nayeem Riddhi
Moderator

Hi,

You can create a new link template from Downloads > Templates, then paste the below code in the link template HTML section,

<div class="media well link-template-widget">
    
    <div class="media-body">
        <a href="[page_url]" style="display: block;clear: bottom;font-size: 11pt;font-weight: bold;">[title]</a>
        
    </div>
</div>

Then from Appearance > widgets, you can select your created link-template. Thus you can show the packages in the widget area.

Thanks.

Mar 12, 2020 at 1:56 pm in reply to: File type icon #121897

Nayeem Riddhi
Moderator

Hi,

File type icon generally shows in package link templates, why do you need it in your custom post type?

Mar 12, 2020 at 1:41 pm in reply to: How do I get the button to “open” instead of “download” the file? #121895

Nayeem Riddhi
Moderator

Hi,

You have to put [doc_preview] in your link-template or in page-template. Then while creating the package you have to select the page or link template in the package settings.

Thanks.

Mar 12, 2020 at 1:25 pm in reply to: Block Editor while editing a File Page #121890

Nayeem Riddhi
Moderator

Yes, possible. Please put the below code in your theme functions.php. it will work.

add_filter('register_post_type_args', function($args, $post_type){
	if($post_type === 'wpdmpro'){
	  $args['show_in_rest'] = true;
	}
	return $args;
  }, 10, 2);

Thanks.

Mar 12, 2020 at 10:32 am in reply to: Can you show “view count” instead of “download count”? #121876

Nayeem Riddhi
Moderator

Yes, available. The template tag is [view_count]. You can also find other template tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/.

Thanks.

Mar 12, 2020 at 10:04 am in reply to: How do I get the button to “open” instead of “download” the file? #121862

Nayeem Riddhi
Moderator

Hi,

[doc_preview] is a template tag, not a shortcode. Shortcode will be worked through your blog page or post.

Thanks.

Mar 12, 2020 at 9:46 am in reply to: How do you hide a custom field from your template if field is left blank? #121852

Nayeem Riddhi
Moderator

Hi,

Please check which link-template you are using and you can also clone it and edit it. Thus you can use your own via package settings. Please let me know.

Thanks.

Viewing 25 posts - 18,951 through 18,975 (of 20,037 total)
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