Nayeem Riddhi

Hi,

I have checked but, it is a column issue. If you chunk some values into column it will show side by side and bootstrap is doing so. Otherwise, you can do it giving cols value 1 and then the width adjusting of that section. column basically chunk column value side by side.

Thanks.

Hi,

Try again login/logout from your site admin and please check if it works for you.

Thanks.

Hello,

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Glad to hear that, your problem has been solved.

Hi,

We have found that issue earlier, author page related issue. we will try to update it in the next release.

Thanks.

Hi,

There is also available widgets that will help you show packages in the sidebar, footer or anywhere widgets enabled area. Have you checked that? please let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Hi,

Does it get frozen? Please let me, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi @fi-lo,

If you are facing CSS problem. please try to adjust from Settings > User Interface switching bootstrap version, enabling/disabling scripts/styles. Please check and let me know.

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

Ok, If it is your less important plugin. please deactivate it. and let us know if need further assistance.

Thanks.

Hi,

You can adjust it from php.ini file setting these options,

upload_max_filesize = 128M
post_max_size =64M

I hope it will help you. you can also increase your value as your choice.

Thanks.

Why popup is not working? It was working previous time. Have you installed any plugin recently?

Hi,

What PHP error showing in the console log? please attach a screenshot.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

Which plugin making it conflict? Please let me know.

Thanks.

Hi,

I have checked your issue. For LinkedIn and Twitter there giving a server error message.

It may be blocked from the server for this functionality. please contact your server administrator.

Thanks.

Please check now your page. It is working now.

Thanks.

Hi,

Please update to the latest version. I hope your problem will be solved.

Thanks.

Video player working fine in Mozilla Firefox, I have informed about this with the related developer. I think soon there will be an update for this.

Thanks.

Hi,

I think you may be facing issues with the Chrome browser. Please let me know.

Thanks.

Hi,

For removing date you can just update cols="author_name|page_link|categories" by removing update_date. for disabling pagination (both top ) and search you have to make jstable=1 to jstable=0. And for removing icon you have to adjust code background-image: url('<?php echo $ext ; ?>'); in line number 270 from download-manager/tpls/wpdm-all-downloads.php. and for pagination you have to adjust/remove code from the same file in line number 361 to 387. and it is better to backup the file in your local PC or other places for the update of the plugin. then you have to just replace the file. I hope it will help you.

Thanks.

Hi,

It is the basic system for generating a download link. When you press the first submit button then it generates the download link.

Thanks.

Hi,

You can change email templates from the Downloads > Templates > Email Templates edit section.

Thanks.