Nayeem Riddhi

Hi,

For this purpose you can easily enable it by placing the following line in a local php.ini file:

zlib.output_compression = On

After that, you have to restart the server.

Thanks.

Hi,

Which version you are using? please let me know. if you are using old version, please update to the latest.

Thanks.

Hi,

I have found the issue, soon you will be updated.

Thanks.

It should search the download packages, not other posts, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Maybe related to server caching. however, I have increased the download speed in the settings. If it is related to cache then you have to exclude download URLs from caching and if it is related to server timeout then increase PHP execution time.

Thanks.

Hi,

Are you searching for the folder where the uploaded files are storing? please let me know.

Thanks.

Ok,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Are you using Wpdm Pro Membership add on for the plan of user settings?

Hi,

Can you please check the option with the latest wpdm-form-lock add on as I image attached?

I hope this may help you.

Thanks.

Ok, you may log in to your site through the Cpanel or FTP access. After login there, you can delete the WPDM plugin temporary for the default login option of wp-admin. thus you can get access now in your WordPress admin panel. after login, you can again install the WPDM plugin. with this process you will not lose any data.

Thanks.

Hi,

Please put your correct credentials and please uncheck the option as None Selected as I image attached.

Thanks.

Hello,

I shall check with the previous topic which you have been created. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Are they are download packages link? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For now, no tag available yet to show fav count, but it is a good idea and we shall add with the next update.

Thanks.

Hi,

For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.

Thanks.

Hi,

Please check this package, http://staging.frebers.com/download/wpdm-test-2/, it is working both for featured image and additional images. I have adjusted the single-wpdmpro.php for featured image the_post_thumbnail( 'medium' ); code. please check.

Thanks.

BY default, without download file will not be counted as the count for the download

Hi,

it is not compatible with the free version yet, however with the next update of the WPDM free version, we are going to make it compatible.

Thanks.

Hi,

Is there any error showing in the browser console? please check and let me know.

Thanks.

Hi,

What’s your query? Please describe elaborately. I will try to help you.

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Then you should use download limit setting the value 999999 as the Limit Reset Period. It should work for an unlimited download option.

Please let me know if those works for you

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

The “lock” by email option should work as the other lock option works too. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Are you searching for [fav_button] template tag for templates, there are extended other tags also available in https://www.wpdownloadmanager.com/doc/templates/template-tags/, please check and let me know

Thanks.

Hi,

For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.

Thanks.

Hi,

The width should be adjusted as the theme design, it can be increased some width but not full width breaking the theme width. And for multiple files for [file_list] tag, it needs to be customized download-manager/libs/class.Filelist.php.

Thanks.