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Nayeem Riddhi

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Mar 4, 2020 at 11:21 pm in reply to: Icons are missing from downloads page #121404

Nayeem Riddhi
Moderator

Your issue is kind of script conflict, I have to check one by one script which is conflicting from your theme. I hope today I can update you.

Thanks.

Mar 4, 2020 at 5:19 pm in reply to: Wrong font on download page #121394

Nayeem Riddhi
Moderator

Hello,

You have said in your reply that almost are correct, but you don’t have mentioned that which is not giving correct font. please let me know.

Thanks.

Mar 4, 2020 at 5:15 pm in reply to: Link Template Styling Stops Working After Update to 5.0.7 #121393

Nayeem Riddhi
Moderator

So, your problem with the accordion. When you update your plugin, please, try to enable/disable style/scripts from Settings > User Interface.please let me know if it works for you.

Thanks.

Mar 4, 2020 at 4:18 pm in reply to: Modal Login / Register #121388

Nayeem Riddhi
Moderator

It will redirect to the login page. Then you will see such as an option as I image attached.

image

Thanks.

Mar 4, 2020 at 4:02 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #121387

Nayeem Riddhi
Moderator

If it is saving successfully and showing valid. Please try with logout and login again.

Thanks.

Mar 4, 2020 at 3:29 pm in reply to: i don’t see my update in wordpress #121382

Nayeem Riddhi
Moderator

Hello,

What PHP version you are using? please let me know.

Thanks.

Mar 4, 2020 at 2:37 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #121380

Nayeem Riddhi
Moderator

Hi,

If you are facing problem with updating WPDM pro,

Please follow these steps to update
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Mar 4, 2020 at 2:19 pm in reply to: “WPDM – ZOHO CRM Leads” needs updating #121379

Nayeem Riddhi
Moderator

It will be updated within this week.

Thanks.

Mar 4, 2020 at 1:33 pm in reply to: “WPDM – ZOHO CRM Leads” needs updating #121378

Nayeem Riddhi
Moderator

OK, I am updating it to the related staff.

Thanks.

Mar 4, 2020 at 1:30 pm in reply to: file size #121377

Nayeem Riddhi
Moderator

Hello,

What you are talking about is not clear, if you are talking about file size for using in page template you can use [file_size] tag. If it is not helping you. please describe your problem a little bit clear.

Thanks.

Mar 4, 2020 at 1:18 pm in reply to: Verse Theme modification #121376

Nayeem Riddhi
Moderator

Hello,

Which menu you are talking about? Is it related to the WPDM plugin? Please let me know and also give related pages.

Thanks.

Mar 4, 2020 at 5:08 am in reply to: Download Manager Pro and WPDM Block Hotlink #121346

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking and also the related pages.

Thanks.

Mar 4, 2020 at 5:06 am in reply to: WordPress Private Message : Fatal Error when activating #121345

Nayeem Riddhi
Moderator

Hello,

The plugin is activated now, where are you still facing the error? please refer.

Thanks.

Mar 4, 2020 at 3:00 am in reply to: if plugin activated no author archive page #121344

Nayeem Riddhi
Moderator

Hello,

Yes, we have found the issue. we will try to update it with our next release. Implementation noted.

Thanks.

Mar 4, 2020 at 2:58 am in reply to: Possible conflict between Woocommerce Memberships and WPDM? #121343

Nayeem Riddhi
Moderator

Hello,

What kind of problems are you getting? please let me know.

Thanks.

Mar 4, 2020 at 2:57 am in reply to: Permalian link problem with v5.0.7. #121342

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 3, 2020 at 5:11 pm in reply to: WordPress Private Message: Nothing when click on Compose #121328

Nayeem Riddhi
Moderator

Please check from Downloads > Settings > User Interface disabling/enabling the scripts. and then please let me know if it works for you.

Thanks.

Mar 3, 2020 at 4:54 pm in reply to: Issue with documents preview feature #121327

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in private reply for checking and also related pages.

Thanks.

Mar 3, 2020 at 4:52 pm in reply to: i don’t see my update in wordpress #121326

Nayeem Riddhi
Moderator

Please check to disable other plugins if there any conflict, and follow the steps which I replied before, then if not solving the problem, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 3, 2020 at 4:47 pm in reply to: Extra Fields in The WPDM Registration Form #121325

Nayeem Riddhi
Moderator

Hi,

Please contact here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or mail at customize@wpdownloadmanager.com.

Thanks.

Mar 3, 2020 at 4:44 pm in reply to: Upload History #121324

Nayeem Riddhi
Moderator

Hello,

You can check these options, here in front end using the shortcode [wpdm_frontend], you can see all items as well as which author has uploaded which you can track easily.

image

and in Downloads > Stats, you can easily track the download history as well which user/IP has downloaded the file.

image

hope this will help you.

Thanks.

Mar 3, 2020 at 2:16 pm in reply to: Modifying passwords for download files #121315

Nayeem Riddhi
Moderator

Hi,

Password change should work. however, if your problem with one file/package, you can just adjust creating new.

Thanks.

Mar 3, 2020 at 1:42 pm in reply to: Can’t upoad a download #121311

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 3, 2020 at 1:38 pm in reply to: Slow upload speed #121309

Nayeem Riddhi
Moderator

Hi,

It may be a server issue. if possible, Please give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 3, 2020 at 1:21 pm in reply to: Download file access denied #121308

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

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