Nayeem Riddhi

Hi,

You can change the circle image adding the featured image from your package settings. The rectangular white box image will then. please check

Thanks.

Hi,

Downloads other options are not accessible. please provide the admin role credentials.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have adjusted now, but only two dates of November are mixed breaking the query. but others are looping and giving orderby = data is ok. please check.

Thanks.

You can choose the option pending for review as the image attached for the frontend packages,

please provide a screenshot of which part you want to remove.

Thanks.

Hi,

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

I have confirmed from the developer that, it will be added soon.

Thanks.

Hi,

You can give the package from the package settings Allow Access option for certain users. Other users will find the option for the login required option for downloading.

Thanks.

Hi,

Do you want to restrict it for some user role or remove them for temporarily, let me know.

Thanks.

Hi,

When trying to log in I can’t able to log in, this error is showing,

Error : Cookies have been blocked due to an unexpected result. For help, please review this documentation or try it in the support forums .

This error is generated in wp-login.php, it happens if the server is unable to set cookies, this can happen due to several reasons, one of the common issues is: output being sent before setting up of cookies.

Try out following options:

• This reply was modified 5 years, 9 months ago by Nayeem Riddhi.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please put this code in your theme functions.php, let me know if it works for you,

add_filter("wpdm_download_url_base", function($base, $ID) {

return home_url('/');

} , 10, 2 );

Thanks.

Hi,

Where I have to retrieve it?

Glad to hear this 🙂

Oops, some mistake has been done please remove target="_blank" from the provided code. it shall work then.

Thanks.

Your site URL and password, please.

Thanks.

Hi,

Are you using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/, let me know.

Thanks.

No, if you delete the package file from the package page, it will not delete from the download-manger-files folder.

Thanks.

Hi,

Can you use <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> instead of [download_link] in your link template? i hope it may help you.

Thanks.

Hi,

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Can you check this doc, it may help you, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/

Thanks.

It may need much time for solving your issue. today I shall try to check that.

Thanks.

Hello,

Can you please enable/disable style/scripts from Downloads > Settings > User Interface if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Can you please enable/disable style/scripts from Downloads > Settings > User Interface if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.