Nayeem Riddhi

I have seen that there are 48 plugins installed on your site. Can you switch theme to others or you can also enable/disable plugins for checking if there any conflict remains. It is working fine from my side. please check.

Thanks.

For #1, it should send the mail after customizing the email template too.

#2, how do you have customized the admin email template, can you provide the template or provide screenshot

#3, This can be issue, i shall check it.

Thanks.

Credentials not working, saying,

Error: Invalid Password.

please check.

There is an option in form-lock add on like as the image attached, it will show once in the same session,

however, the email lock has not to be implemented yet now.

Thanks.

• This reply was modified 5 years, 8 months ago by Nayeem Riddhi.

The CSS will come according to the theme design. And the design needs to be adjusted manually, what changes you need to adjust. you can also provide some screenshots.

Thanks.

There may be an option within your enfold theme too for the issue. you can also check them.

Thanks.

In the next updated version, you shall find the adjusted version.

Thanks.

Hi,

#1, what additional message do you want to send? please add the message here.

#2, Does the admin mail send through the WPDM mail settings? which email you have customized before?

#3, Mailchimp problem is stable or not, let me know.

Thanks.

Hi,

I think your requirements are you want the email, as well as the submitting form values, also some custom message in the email. Have I got you? let me know.

Thanks.

SVG upload is blocked for security reason. For enabling, please put this code in your theme functions.php,

add_filter("wpdm_blocked_file_types", function ($file_types){
    if(isset($file_types['svg'])) unset($file_types['svg']);
    return $file_types;
});

Thanks.

SVG file showing invalid type may be an issue. Soon you shall be updated about this. and for this package, https://karleyhall.com/download/face-shield-printable-pattern-pdf/ maybe not attached correctly, because your other zipped attached files are working properly.

So, it is your stable version. The design of button breaks after upgrading the version. Will you upgrade the version now for checking, i shall try to make adjustments for you.

Thanks.

I think the file named windows-Art.svg. The file with a zipped, downloading fine from my side. Can you clear your cache from your browser please. and let me know.

Thanks.

Does it causing for the main download option or file lists download like the individual download option? in that case, you should check the Increase download count on individual file download option from Downloads > Settings > Basic. please check.

Thanks.

Hi,

Please give your related page. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Where you are trying to do it? is it related to WPDM or any customizing section

Thanks.

Hi,

Please try to remove, Download Limit Message: from Downloads > Settings > Basic. I think it may help you. please let me know.

Thanks.

Hi,

It is working fine here, http://edf.gdctest.com/wpdm-test/, I think you have messed up the content within the block there. please check.

Thanks.

Hello,

Sorry for the late. The credentials don’t let access to the admin panel for adjusting the code. can you check it, please?

Thanks.

Hello,

I need some clarification, how do you showing the download manager packages, if the packages conflicting here. And in page block editor which block is related to this? let me know.

Thanks.

Hello,

Sorry for the late. Working with [file_list] individual download with lock options. This feature is not ready until now. But, coming very soon.

Thanks.

Working with [file_list] individual download with lock options. This feature is not ready until now. But, coming very soon.

Thanks.

Hi,

Have you edited the Email template from the admin panel? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For #1, you can uncheck the option from Downloads > Settings > Premium Package > Purchase Settings > Redirect to shopping cart after a product is added to the cart

For #2, where do you finding the option is? let me know.

Thanks.

Hi,

The credentials are not working. please check again