Nayeem Riddhi

Yes, you can change. you have to replace the SVG icon from download-manager\assets\images\loader.svg. However, you have to manually replace every time if you update the WPDM PRO plugin next time.

Thanks.

Sorry for the inconvenience. please reactivate your admin access and one important thing is please share your site URL too.

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Sorry for the inconvenience. please share your site URL too.

Thanks.

We have found the issue, soon you shall get a update. In the meanwhile, you can use these three options as i image attached.

They are working fine.

Thanks.

Hi,

With the latest version, it should work up-gradation from the WP backend. unless

you can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

• This reply was modified 5 years, 7 months ago by Nayeem Riddhi.

Hello,

Which version you are using ? with the latest version of WPDM PRO and WPDM – Gutenberg Blocks add on the registration form is working fine from my side. please check the plugins version if there need to update.

Thanks.

What’s the issue you are facing ? can you share the related package for elaborate more on this query? hearing back from you.

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Do you want such a feature for accessing the asset manager or browsing server file with different role capabilities or enable access only a certain user role? please let me know. if it is fearure request it will in queque for adding this in the next update.

Thanks.

Hi,

I have checked with both three options. The attaching file working fine from your site. I have tested here, https://www.globaldatavault.com/download/wpdm-test/, and also downloading the files working fine too. please check.

Thanks.

Sorry for the inconvenience. I have updated it to the senior authority.

Thanks,

Hi,

you can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue and please also the related package.

Thanks.

All email template variables you shall find Downloads > Templates > Email Templates in the Email Template Editor right sidebar. please check if your info variable is there or not. If need custom email template variables there needs to customize the code or some adjustments.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue where you have set the icon tag

Thanks.

Please update your WPDM PRO plugin and Premium Packages – Sell Digital Products Securely add on. it should work now. and this user profile page also has been updated and fixed, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile please check.

Thanks.

The template file not work custom made shortcode but works with template tags, you shall find the template tag list here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. and let me know what type of shortcode you are looking for

Thanks.

We have found the issue. soon you shall get an update.

Thanks.

We have found that issue. soon you shall be updated.

Thanks.

Have you checked this option as I image attached?

It is under every category.

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on package settings,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you have understood.

Thanks.

We have found the issue. soon you shall get an update.

Thanks.

oh somehow missed. sorry about that. checking it in a while.

Thanks.

There is two plugin folder in your wp-content > plugins directory. please remove one of them. then it should work.

Thanks.

Are you working on frontend upload? please let me know.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.