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Nayeem Riddhi

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Aug 5, 2020 at 11:58 am in reply to: Live PDF Editing before Purchase #133924

Nayeem Riddhi
Moderator

Hi,

We don’t have such an add on for editing PDF. but as your requirements, you can knock here also in the customize team https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Aug 5, 2020 at 11:49 am in reply to: Update plugin error #133923

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Aug 5, 2020 at 11:48 am in reply to: Download email link not activating #133922

Nayeem Riddhi
Moderator

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Aug 5, 2020 at 11:47 am in reply to: How organize download page in categories #133921

Nayeem Riddhi
Moderator

You can find this option from Downloads > Categories and also you shall find this option from edit category option. please check

Thanks.

Aug 5, 2020 at 10:09 am in reply to: Invalid Link #133912

Nayeem Riddhi
Moderator

Hello @paul-oconnell,

please open a separate ticket for your issue, please.

Thanks.

Aug 5, 2020 at 9:54 am in reply to: Invalid Link #133909

Nayeem Riddhi
Moderator

Which lock option you are facing the problem? I have made an email lock package, https://www.usound.com/download/wpdm-test/, and it is working fine from my side.

invalid

you can also adjust this Private Download Link Expiration Period time settings as your requirements

invalid_time

please check

Thanks.

Aug 5, 2020 at 9:09 am in reply to: Directory Add-on – Package list gone after update #133906

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 5, 2020 at 9:08 am in reply to: Can’t select categories when adding package from front end #133905

Nayeem Riddhi
Moderator

I think you are facing problem with front end package create/managing, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 4, 2020 at 7:00 pm in reply to: Category / Archive page – no page title #133885

Nayeem Riddhi
Moderator

I have made the template but needed some adjustments, I shall update it tomorrow to you.

Thanks.

Aug 4, 2020 at 6:51 pm in reply to: Invalid Link #133884

Nayeem Riddhi
Moderator

Hello,

Please your site URL also.

Thanks.

Aug 4, 2020 at 6:49 pm in reply to: Saving Settings Hangs #133883

Nayeem Riddhi
Moderator

Now, the issue has been resolved. I have removed the message from basic settings, Download Limit Message:. please check

Thanks.

Aug 4, 2020 at 4:57 pm in reply to: Category / Archive page – no page title #133880

Nayeem Riddhi
Moderator

So, if I create with the page title and the description the link-template, will this fulfill your requirements?

Aug 4, 2020 at 4:45 pm in reply to: Category / Archive page – no page title #133874

Nayeem Riddhi
Moderator

I shall refer to him, but before that, please tell me, you want the title and the description of the page before all the packages section. if i get you am I right? please let me know.

Thanks.

Aug 4, 2020 at 3:33 pm in reply to: Advanced access controll addon is not working properly #133870

Nayeem Riddhi
Moderator

Hi,

I have made a test package with advanced access control feature that the only wpdm_support can access and it is working fine logged in with this role and also without login in incognito mode, http://www.beyconsulting.it/msp-med/download/wpdm-test/. please check and let me know.

Thanks.

Aug 4, 2020 at 2:50 pm in reply to: amazon s3 – packages wont download #133867

Nayeem Riddhi
Moderator

Hi,

Are you trying to make amazon s3 zip file for single file downloads? For services like google drive, amazon s3 files the feature is not developed yet for server-side single files > zip. I hope you have understood.

Thanks.

Aug 4, 2020 at 2:02 pm in reply to: Advanced access controll addon is not working properly #133865

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 4, 2020 at 10:41 am in reply to: Constant Contact Add On Deleting Itself #133857

Nayeem Riddhi
Moderator

Yes possible, you just have to use this add on and setup extra fields to your email lock, https://www.wpdownloadmanager.com/download/advanced-custom-fields/. please check the add on features also.

Thanks.

Aug 4, 2020 at 10:38 am in reply to: can’t handle file request #133856

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 4, 2020 at 10:17 am in reply to: Sort by latest date #133853

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 4, 2020 at 10:09 am in reply to: Package settings tabs not working #133852

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 4, 2020 at 10:08 am in reply to: Is it possible to enable showcount inside the categories filter? #133851

Nayeem Riddhi
Moderator

Hi,

Are you using https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ this add on for those shortcodes, please let me know.

Thanks.

Aug 4, 2020 at 10:05 am in reply to: can’t handle file request #133850

Nayeem Riddhi
Moderator

Hello,

Are you facing updating the plugin? let me know

Thanks.

Aug 4, 2020 at 10:03 am in reply to: PHP Fatal Error for WPDM Gutenberg Blocks #133849

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 4, 2020 at 9:59 am in reply to: Change Domain on Licence #133848

Nayeem Riddhi
Moderator

Glad to hear that, your problem has been resolved.

Thanks.

Aug 4, 2020 at 9:43 am in reply to: Error Message on every page #133846

Nayeem Riddhi
Moderator

Doe this error creating the problem in download package file or in general WordPress pages? if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Viewing 25 posts - 15,326 through 15,350 (of 19,064 total)
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