Sorry for your inconvenience. There are two issues you are claiming. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.
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Hi,
Please follow these steps for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel
Thus, it will help you. sorry for this inconvenience for now.
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Now everything working fine, I have Unmasked Download Link from the basic settings. please check.
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Please also your site URL.
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Can you please elaborate on your query, please? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
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Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.
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Please check now. if everything is okay. I have reinstalled the add on again.
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checking…
Sorry for the inconvenience, everything is okay now. please check and let me know.
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opps, it should show something, Please, give your temporary wp-admin login details in a private reply for checking the issue.
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Your shared URL is not working, can you provide a valid URL or screenshot?
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Hello @carriegstrategitcom-com,
Can you please open a separate ticket for your issue, please.
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Which CSV file you want to try to import? can you share the link here in a private reply?
thanks.
You can check this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, please let me know. if it helps you.
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Please, give your temporary wp-admin login details in a private reply for checking the issue.
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Hello,
Please follow these steps to update the add on,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version.
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It should work now. I have uninstalled, deleted, and again installed twice time. I have also checked other settings. checked with test pay. now it is working fine. please check again and let me know further.
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Please, give your temporary wp-admin login details in a private reply for checking the issue.
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Glad to hear this.
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Ow, sorry spelling mistake , switch theme to other themes from the Appearance menu. please check it also.
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Please, give your temporary wp-admin login details in a private reply for checking the issue.
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Hi,
I have checked that after activate and deactivate the checkout page remain same, please see the attached image,
you can clear your browser cache also if something gets broken, you can check from Downloads > Settings > User Interface
enabling/disabling styles/scripts. please let me know further.
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It is working fine now. I have switched the Bootstrap version 4 to 3. Thus it is working now.
Thanks.