Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 15,151 through 15,175 (of 19,037 total)
in reply to: Download of external files & shortcode issues #134438

Nayeem Riddhi
Moderator

Sorry for your inconvenience. There are two issues you are claiming. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: WPDM Pro Update failed #134430

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

in reply to: Downloads not working #134429

Nayeem Riddhi
Moderator

Now everything working fine, I have Unmasked Download Link from the basic settings. please check.

Thanks.


Nayeem Riddhi
Moderator

Please also your site URL.

Thanks.

in reply to: Problems after the last update #134414

Nayeem Riddhi
Moderator

Can you please elaborate on your query, please? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Downloads not working #134413

Nayeem Riddhi
Moderator

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: SInce latest update, my entire library is offline #134411

Nayeem Riddhi
Moderator

Please check now. if everything is okay. I have reinstalled the add on again.

Thanks.

in reply to: SInce latest update, my entire library is offline #134408

Nayeem Riddhi
Moderator

checking…


Nayeem Riddhi
Moderator

Sorry for the inconvenience, everything is okay now. please check and let me know.

Thanks.

in reply to: SInce latest update, my entire library is offline #134405

Nayeem Riddhi
Moderator

opps, it should show something, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.


Nayeem Riddhi
Moderator

Your shared URL is not working, can you provide a valid URL or screenshot?

Thanks.


Nayeem Riddhi
Moderator

Hello @carriegstrategitcom-com,

Can you please open a separate ticket for your issue, please.

Thanks.

in reply to: CSV and Asset Manager Not working #134393

Nayeem Riddhi
Moderator

Which CSV file you want to try to import? can you share the link here in a private reply?

thanks.

in reply to: External path for download manager files #134392

Nayeem Riddhi
Moderator

Yes, you can check this option as I image attached,

browser

if it works for you.

Thanks.

in reply to: Blog News Shortcode #134391

Nayeem Riddhi
Moderator
in reply to: Invalid Download Link using lock feature #134390

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Unable to Update/Create Packages #134373

Nayeem Riddhi
Moderator

Update-Create working fine here. there a metabox creating problem when you are going to publish it. it is in beneath the page. please see the attached image.

main

The form is requirement of publishing the package. it is not related to WPDM. please check.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the add on,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version.

Thanks.


Nayeem Riddhi
Moderator

It should work now. I have uninstalled, deleted, and again installed twice time. I have also checked other settings. checked with test pay. now it is working fine. please check again and let me know further.

Thanks.

in reply to: Unable to Update/Create Packages #134367

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Download previous versions of WP Download Manger Pro? #134364

Nayeem Riddhi
Moderator

Glad to hear this.

Thanks.


Nayeem Riddhi
Moderator

Ow, sorry spelling mistake , switch theme to other themes from the Appearance menu. please check it also.

Thanks.


Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Download previous versions of WP Download Manger Pro? #134360

Nayeem Riddhi
Moderator

Hi,

I have checked that after activate and deactivate the checkout page remain same, please see the attached image,

checkout

you can clear your browser cache also if something gets broken, you can check from Downloads > Settings > User Interface enabling/disabling styles/scripts. please let me know further.

Thanks.

in reply to: Download Pages not loading due to Jquery Error #134356

Nayeem Riddhi
Moderator

It is working fine now. I have switched the Bootstrap version 4 to 3. Thus it is working now.

Thanks.

Viewing 25 posts - 15,151 through 15,175 (of 19,037 total)