Nayeem Riddhi

I have referred your issue to our senior developer, I hope you shall soon get a reply. otherwise, you can also mail here support@wpdownloadmanager.com

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For checking your latest issue, I can’t able to access your wp-admin panel, please check

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please your site admin login URL too

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your file is quite large, downloading and checking soon

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Hello @hussein4sy

I have replied your topic, please check

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Can you please give your one of the site temporary wp-admin login details in a private reply for checking the issue, it can be a server issue too

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How does the database inflating, I have checked that these options you have also are set,

please let me know

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There is error showing, Fatal error: Out of memory

Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit the wp-config.php file.
define( 'WP_MEMORY_LIMIT', '1024M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 1024M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 1024M

With this done, you can then save your changes and check if the error is resolved.

Out of this doesn’t solve your issue, please contact your server administrator

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Can you please share your PHP log info error related to WPDM, I have installed a plugin from your side, but it is showing,

Error log filename is not set.

To enable error logging, create an empty file named "php-errors.log". Place it in a directory that is not publicly accessible (preferably outside your web root) and ensure it is writable by the web server. Then add the following code to wp-config.php:

@ini_set('log_errors', 'On');
@ini_set('error_log', '/full/path/to/php-errors.log');
By default, only fatal errors and warnings will be logged. To also log notices and other messages, enable the WP_DEBUG option by adding this code:

//Report all types of errors.
define('WP_DEBUG', true);
//Don't show errors to site visitors.
define('WP_DEBUG_DISPLAY', false);
For reference, the full path of the WordPress directory is:
/mnt/web001/b3/82/53797382/htdocs/Webseiten/Shatter-Box-V2/

please check

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Sorry I was out of work for some time, please send the verification link again

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Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue.

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It is showing verification required message while trying to log in, please check

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Now everything is working fine, I have deactivated Resumable Download from Basic Settings, it was causing the issue

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Hi,

Additional field will show middle or top according to the adjustment with other fields, you can only reorder them from custom field add-on for now

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I have informed our developer, I hope you will get an update very soon

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Sorry for some delay, please, give your temporary wp-admin login details in a private reply for checking the issue.

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Please, give your temporary wp-admin login details in a private reply for checking the issue and also please share your related page URL

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I have checked here, it is working fine shortcode here, https://staging2.tonlogic.com/wpdm-test/, please check

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Please, give your temporary wp-admin login details in a private reply for adjusting the issue.

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please check now, it was Number of items per page is exceed the limit

now everything is ok

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I think you have set two-step login system, I have surpassed one-step, can you please give second step login credentials in a private reply

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I think two hours has been ended. I am again can’t able to access the backend, please check

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Please, give your temporary wp-admin login details in a private reply for checking the issue and also the related package URL

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