Nayeem Riddhi

please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hi,

Have you purchased the marketplace theme, https://www.wpdownloadmanager.com/download/marketplace/, please let me know

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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please check now, https://verbrec.com/wpdm-test/, it is working fine now

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Can you please elaborate issue on the template brake issue? please let me know then

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Can you please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Hi,

Please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

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yes, please, check this doc, https://www.wpdownloadmanager.com/doc/template-files/

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please check here, http://prueba.terminalesmedellin.com/wpdm-test/, WPDM directory add on shortcode is working fine here

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Hello,

I have checked that, here, https://verbrec.com/wpdm-test/, order by titleis working fine here, please check and let me know

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Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

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Can you please share the pack URL which URL you have purchased, please let me know, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Hi @Oscar Muñoz,

please check your own ticket reply

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi,

Do you want to change the package URL base for all downloads, or only for this page, https://kiddoworksheets.com/alphabets/, please let me know

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I have checked that, your theme is conflicting with the scroll button, when I switched the theme to another theme, it is working fine then

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please share your login username too

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• This reply was modified 5 years, 3 months ago by Nayeem Riddhi.

No, it will remain the previous download-manager-files files too. it won’t delete the previous packages/files

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Hi,

Download manager files generally uploaded in wp-contents > uploads > download-manager-files folder, please check

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Hello,

It is working fine, I think there may somewhere conflicting within your other plugins, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

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please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

I was checking it was working fine, please clear your browser cache and cookie, I hope it may work fine too

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User role for shortcodes will work file, but the members also within the role, for all roles member will work fine

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For forms, please check this live forms, https://wordpress.org/plugins/liveforms/, I hope it may help you

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