Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Can you please elaborate on your issue, which features you are trying to implement/adjust, please let me know then

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For add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

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I have checked from my side, it is working fine here, I think somewhere it is conflicting, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then

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I think this package you have shared is a locked package, the link is not accessible or public, please let me know further

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Can you please elaborate on your issue, what type of issue you are facing? please let me know then

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I have checked that there are many errors in the console, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

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Hi,

Do you want to lock packages for downloading files for certain packages? please let me know

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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For the profile additional field have you customized the related PHP file, for the advanced custom field add-on the additional field for the user profile is working fine from my side, please check and let me know then

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your credentials are not working, please check

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Hi,

Do you want to show the backend FTP folder, it might be a security issue too for you, please let me know

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You may Mask Download Link from the Download > Settings > Basic, please check , i hope it may help you

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For getting package size, you may upload the file manually, media library files don’t render package size generally

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Hi @sanae,

Can you please elaborate more on your issue, I shall try to assist you

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please check the marketplace sample data here, https://www.dropbox.com/s/bz8n25s01o2lex1/wpdmmarketplace.WordPress.2019-05-10.xml?dl=1

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Do you want to search in the archive directory shortcode the tags, please let me know

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Are you talking about this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/, please let me know

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please share your related URL for the issue

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Which payment gateway you are trying to add for the membership add-on, please let me know

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hi @Chris Denny,

please check now, https://liftmoore.com/download/wpdm-package/, it is working fine here

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Can you please share your PHP log error info or the console log error of the related download page, please let me know then

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