Nayeem Riddhi

Can you please share the related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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please your site login URL too

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Have you upgraded the WPDM directory add-on to the latest one, please let me know

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Hello,

Have you purchased the stripe WPDM add-on, please let me know

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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please share your related page URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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How to Fix 403 Forbidden Error on WordPress
To help you fix the 403 Forbidden Error on your WordPress site i am describing it in detail:

1. File Permissions

Each folder and file on your WordPress site’s server has its own unique file permissions that control who can:

Read – see the data in the file/view the contents of a folder.
Write – modify the file/add or delete files inside a folder
Execute – run the file and/or execute it as a script/access a folder and perform functions and commands.
These permissions are indicated by a 3-digit number, with each digit indicating the level of permission for each of the 3 categories above.

Normally, these permissions just “work” for your WordPress site. However, if something gets messed up with the file permissions at your WordPress site, it can cause the 403 Forbidden error.

To view and modify your site’s file permissions, you’ll need to connect via FTP/SFTP.

Once you’re connected to your server, you can view a file or folder’s permissions by right-clicking on it:

Of course, manually checking the permissions for each file or folder isn’t really an option. Instead, you can automatically apply file permissions to all the files or folders inside of a folder.

According to the WordPress Codex, the ideal file permissions for WordPress are:

Files – 644 or 640
Directories – 755 or 750
One exception is that your wp-config.php file should be 440 or 400

To set these permissions, right-click on the folder that contains your WordPress site. Then, choose File Attributes:

Enter 755 or 750 in the Numeric value box. Then, choose Recurse into subdirectories and Apply to directories only:

Once you’ve applied the correct permissions for directories, you’ll repeat the process for files. Only this time:

Enter 644 or 640 in the Numeric value box
Choose Recurse into subdirectories
Choose Apply to files only

To finish the process, you just need to manually adjust the permissions for your wp-config.php file to make them 440 or 400:

If file permissions issues were causing the 403 Forbidden Error, your site should now start working again.

2. .htaccess File

if you’re hosting uses the Apache web server, one common cause of the 403 Forbidden error is a problem in your site’s .htaccess file.

The .htaccess file is a basic configuration file used by the Apache webserver. You can use it to set up redirects, restrict access to all or some of your site, etc.

Because it’s so powerful, even if a little mistake can cause a big issue, like the 403 Forbidden error.

Rather than trying to troubleshoot the .htaccess file itself, a simpler solution is to just force WordPress to generate a new, clean .htaccess file.

To do that:

Connect to your server via FTP
Find the .htaccess file in your root folder
Download a copy of the file to your computer (it’s always a good idea to have a backup just in case)
Delete the .htaccess file from your server after you have a safe backup copy on your local computer

Now, you should be able to access your WordPress site if your .htaccess file was the issue.

To force WordPress to generate a new, clean .htaccess file:

Go to Settings → Permalinks in your WordPress dashboard
Click Save Changes at the bottom of the page (you do not need to make any changes – just click the button)

And that’s it – WordPress will now generate a new .htaccess file for you.

If you still Having Issues? Reach Out to Your Hosting Provider

The 403 Forbidden error means that your server is working, but you no longer have permission to view all or some of your site for some reason.

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please share related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Can you please elaborate on your issue, which features you are trying to implement/adjust, please let me know then

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For add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

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I have checked from my side, it is working fine here, I think somewhere it is conflicting, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then

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I think this package you have shared is a locked package, the link is not accessible or public, please let me know further

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Can you please elaborate on your issue, what type of issue you are facing? please let me know then

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I have checked that there are many errors in the console, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

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Hi,

Do you want to lock packages for downloading files for certain packages? please let me know

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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For the profile additional field have you customized the related PHP file, for the advanced custom field add-on the additional field for the user profile is working fine from my side, please check and let me know then

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your credentials are not working, please check

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Hi,

Do you want to show the backend FTP folder, it might be a security issue too for you, please let me know

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You may Mask Download Link from the Download > Settings > Basic, please check , i hope it may help you

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For getting package size, you may upload the file manually, media library files don’t render package size generally

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Hi @sanae,

Can you please elaborate more on your issue, I shall try to assist you

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please check the marketplace sample data here, https://www.dropbox.com/s/bz8n25s01o2lex1/wpdmmarketplace.WordPress.2019-05-10.xml?dl=1

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Do you want to search in the archive directory shortcode the tags, please let me know

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