Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 10,601 through 10,625 (of 19,500 total)
in reply to: Issue after update version 5.3.7 #151261

Nayeem Riddhi
Moderator

Yes, please check

thanks

in reply to: Issue after update version 5.3.7 #151259

Nayeem Riddhi
Moderator

Glad to hear this your problem has been resolved, for that, you may check our pin post, https://www.wpdownloadmanager.com/support/topic/upload-and-download-is-not-working/

thanks

in reply to: Issue after update version 5.3.7 #151257

Nayeem Riddhi
Moderator

Please check now, I think everything is working fine now

thanks

in reply to: Directory archive not responsive #151254

Nayeem Riddhi
Moderator

I think this is not related to the directory add-on, please open a separate ticket for your issue, please, may I mark this topic as resolved

thanks

in reply to: Sir Nayeem please urgent help #151252

Nayeem Riddhi
Moderator

I have checked that the topic has been marked as resolved, has the problem been resolved on your side? please let me know

thanks

in reply to: Issue after update version 5.3.7 #151251

Nayeem Riddhi
Moderator

please share your related page/package URL please, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks


Nayeem Riddhi
Moderator

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

  • Upload is not working
  • Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

Image 2021-04-23 at 9.53.21 PM

thus it may resolve the issue

thanks

in reply to: Package filter doesn’t work #151227

Nayeem Riddhi
Moderator

please share your related URL please, if possible, please share your site admin login credentials in a private reply for checking the issue

thanks

in reply to: Can’t access download manager #151223

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

in reply to: Directory archive not responsive #151222

Nayeem Riddhi
Moderator

Glad to hear this, your problem has been resolved, have you created a separate ticket for this, please elaborate on your issues on that topic, I hope I can help you with that

thanks

in reply to: Sign Up form error #151221

Nayeem Riddhi
Moderator

You can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_reg_form-user-registration-form-short-code/, here is a parameter called, verifyemail=true|false, you can use this too, and WPDM subscriber section is used for lock option based on user and package details

thanks

in reply to: Invalid File Type (xxx.xxx)! #151219

Nayeem Riddhi
Moderator

you are welcome

thanks

in reply to: Can’t access download manager #151218

Nayeem Riddhi
Moderator

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

  • Upload is not working
  • Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

Image 2021-04-23 at 9.53.21 PM

thus it may resolve the issue

thanks

in reply to: Password Protected Pages #151217

Nayeem Riddhi
Moderator

Can you please check this add-on, https://www.wpdownloadmanager.com/download/wp-pro-membership/, Here you shall find,

Post Access Control

It will add a simple meta box to the “Edit Pages” screen allowing you to control access to each membership level offered. You can also control Post content via Category.

thanks

in reply to: Title not importing during CSV import #151207

Nayeem Riddhi
Moderator

Your title field is importing is working fine from my side, please check my attached image,

Image 2021-04-26 at 8.09.58 PM

can you please keep the same seralize in the column as the sample.csv file, I hope it will work fine then

thanks


Nayeem Riddhi
Moderator

For active license, you may check your user account, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and for setup license key you may check this doc, https://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/ and For updating you may simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time and for your 3rd problem can you please elaborate more on your issue, please

thanks


Nayeem Riddhi
Moderator

For active license, you may check your user account, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and for setup license key you may check this doc, https://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/ and For updating you may simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

thanks

in reply to: Invalid File Type (xxx.xxx)! #151203

Nayeem Riddhi
Moderator

Hi,

After this update ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

  • Upload is not working
  • Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.
Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

Image 2021-04-23 at 9.53.21 PM

thus it may resolve the issue

thanks

in reply to: Sign Up form error #151189

Nayeem Riddhi
Moderator

You are welcome, we are always here to giving assistance to you, If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot.

thanks

in reply to: Directory archive not responsive #151187

Nayeem Riddhi
Moderator

please check now, it is working fine now, https://al-m.ca/speced-draft/, just need to add this parameter, include_children=1

thanks

in reply to: Memberships – Manage user FATAL ERROR #151185

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

in reply to: All Packages View #151184

Nayeem Riddhi
Moderator

Hello,

please, can you check this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, and the shortcodes demo URL, please, I hope it may help you

thanks

in reply to: Category Column WPDM Front End #151182

Nayeem Riddhi
Moderator

Hi,

Can you provide an example URL or a screenshot, please

thanks

in reply to: Link and page template problem #151175

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

in reply to: Sign Up form error #151174

Nayeem Riddhi
Moderator

please check now, it is working fine now

thanks

Viewing 25 posts - 10,601 through 10,625 (of 19,500 total)