Forum Replies Created
Hello Ivan Turatti,
I can’t able to see the screencast from the windows here. please let me know
Thank you and regards
Hello David Franzke,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue here? Thus, I can forward the issue again to our related authority. please let me know
Thank you and regards
Hello Austin Lindsay,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to our related authority. Thanks for your appreciation.
Thank you and regards
Hello Adi,
Hope you are well. Sorry for the inconvenience. I have already forwarded your issue to our related team authority. Thanks for your appreciation.
Thank you and regards
Hello USMAN AHMAD,
If you have already installed too many plugins, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank you and regards
Hello Tim Eichert,
Hope you are well. Sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Adi,
If you are trying to remove those Facebook and Twitter text links, please explore this directory,
and remove those texts from download-manager\src\__\views\email-templates\default.html from the 701-704 line.
And making a backup for the related files you may follow this doc,
please check and let me know
Thank you and regards
please check your other directory too, for your missing files for the packages for your old version of WPDM. please check and let me know
Thank you and regards
Hello Ivan Turatti,
I hope you are trying to achieve this feature, please check the URL here,
https://try.wpdownloadmanager.com/category-blocks/
and for that, you need this add-on,
please check here, the Category Block View Demo
please check and let me know
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Kevin Yarbough,
Can you please elaborate on your requirements specifically, thus I can help you with that?
Thank you and regards
Hello Adi,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Adi,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Adi,
Hope you are well. Please check Email Settings social options as I image attached from Downloads > Templates > Email Templates
please check and let me know
Thank you and regards
Hello Kevin Yarbough,
You can also change through code, please check the doc details here,
https://www.wpdownloadmanager.com/doc/filter-reference/
https://www.wpdownloadmanager.com/doc/action-reference/
https://www.wpdownloadmanager.com/doc/function-reference/
please check and let me know
Thank you and regards
Hello David S,
Thank you, that it helps you. We also do customization, please knock here with the details of your requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, please check
Thank you and regards
Hello Kevin Yarbough,
Do you want to change the logout text too from the user dashboard menu? please let me know
Thank you and regards
Hello David S,
I have checked your issue and found that you have checked some categories too within your packages and some categories you have checked for the All visitor role. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
I hope you have understood now.
please check and let me know
Hello Kevin Yarbough,
For the logout issue, can you please check this doc and shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_logout_url-shortcode-to-get-the-logout-url/
please check and let me know
Thank you and regards
Hello David S,
Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Ivan Turatti,
Are you recommending this File Preview Theme section as the image attached here,
please check and let me know
Thank you and regards
Hello Kevin Yarbough,
For redirection issue, please check the doc details here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/
and for issue #1, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello xeill,
Hope you are well. Suppose, you create a new custom tag called tag_test, and if you give tag value <h1>This is test template tag </h1>. Then it will render through output This is test template tag or whatever, you will give. please check and let me know
Thank you and regards
Hello Roberto Daggiano,
Hope you are well. Can you please check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/ for your requirements? please check and let me know
Thank you and regards
Hello MEDA,
Hope you are well. Can you please elaborate more on your requirements, and what feature you are trying to achieve? please check and let me know
Thank you and regards