Forum Replies Created
Hello Again,
For #1, You can check articles how to format emails that don’t lead to going to a spam folder, one of article you can check here, https://nethunt.com/blog/how-to-make-sure-your-emails-dont-go-to-spam/
For #2, You can try email template right column template variables, like {{name}} {{username}}{{user_first_name}}, somehow on our test site email notification not working. Please kindly check from your end.
For #3, For link label change, you can try it from the packages settings as I image attached,
For #4, For download link expiration, please adjust Private Download Link Expiration Period: as I image attached,
For #5, Yes you can try any top level translation plugin.
Please kindly check and let me know.
Thank you and kind regards
If possible, please, give your temporary wp-admin login details in a private reply to check the issue. Am I able to enable/disable others active plugins/theme? Please kindly check and let me know.
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Does it showing There is a new version of WPDM - Dropbox Explorer available. Update now ( v1.5.9 ) message still now? Please kindly check and let me know.
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The sample CSV file should work, please kindly check if any columns are misconfigured or misspelled. Please kindly check.
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Hello Patrick Reilly,
Hope you are well. Thanks for staying with us. However, for showing the attached file list with the package, you can use this [file_list] template tag in your page/link template. Please kindly check and let me know.
Thank you and kind regards
If the option is not available, you can also take our customization service request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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Can you please kindly enable/disable style/scripts from Downloads > Settings > user interface? Please kindly check and let me know.
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Can you please kindly share the related package URL? Please kindly check and let me know.
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For now, we have not such feature for normal download, however, it is nice feature, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ for this. Please kindly check and let me know.
Thank you and kind regards
Hello Phil Chandler,
Hope you are well. Thanks for writing to us. I have checked this page, https://www.dales-eaves.co.uk/eaves-detailing/ downloading from firefox, it is downloading properly as expected. Please kindly delete your site cache. Please kindly check then and let me know.
Thank you and kind regards
Hello Götz Anders,
Hope you are well. Thanks for writing us. Are you talking about normal download package or premium selling package? Please kindly check and let me know.
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Hello Tia Williams,
Hope you are well. Thanks for writing to us. Can you please kindly check this add-on, if it helps you.
Please kindly check and let me know.
Thank you and regards
Thanks for your suggestions. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
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Have you hidden Download Limit counting message as I image attached,
It is not appearing when I have logged in. Please kindly check.
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Hello Ryan,
Can you please elaborate what you are trying to get , I have adjusted what you are trying, Please elaborate what you are facing, Please kindly check and let me know
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Your images all are not accessible, however, I can access cloud storage settings with your given credentials,
Please kindly check.
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Please kindly check now without login, https://artizin2.mysites.io/download/wpdm-test/, I have adjusted Login Required Message from Downloads > Settings > General, Please kindly check and let me know.
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Please check now this URL without login, https://artizin2.mysites.io/download/wpdm-test/. Please and let me know if it works for you.
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If I change page template from Package Settings, the download packages do not reflect on it. Please kindly do adjustments accordingly.
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Attaching Google drive file is working properly from your end too, I have checked here with our Google Drive credentials, https://netaxschool.com/download/wpdm-test/. Please kindly check and let me know.
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The downloads page is not showing as normal, have you overwrite the page templates of downloads, https://artizin2.mysites.io/download/wpdm-test/. Please kindly check and let me know.
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For the requirements, you can customize your used page template. You can do it from both end, from back-end Downloads > Templates section or directly with PHP file from the directory download-manager\src\Package\views\page-templates. If you can’t able to do that, you can also take our customization service from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know if you have any queries.
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This page of downloads files, https://artizin2.mysites.io/resources-test/, I can download without any login. Can you please kindly check on it and let me know?
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If you set the login page properly already, it should ask login too for login restricted packages. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Arekson,
Hope you are well.
For #1, You may need to take a customization service from our development team. You can knock here for that, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
For #2, You can check our default value add-on. Please kindly check here, https://www.wpdownloadmanager.com/download/wpdm-default-values/
For #3, For bulk download you can check our this add-on , https://www.wpdownloadmanager.com/download/wpdm-file-cart/, for category hierarchy, you can check our available shortcodes here,https://www.wpdownloadmanager.com/doc/short-codes/, also can check an extended add-on for category,https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
However if you have any other issues or your attached image also not working. Please kindly check and let me know, if you have any queries.
Thank you and kind regards