Page 6 – WordPress Download Manager

Aug 24, 2023 at 2:56 pm in reply to: Signing up not working #189528

Jeremy Podger

Participant

All the subscribers download limits were reset all at the same time. Did you do that?

Aug 24, 2023 at 2:45 pm in reply to: Signing up not working #189526

Jeremy Podger

Participant

Did you do anything other than switch theme?

Aug 24, 2023 at 2:28 pm in reply to: Download limits not resetting on the correct time period #189525

Jeremy Podger

Participant

The issue with download limits resetting way sooner than they should is still happening.

And all accounts are having their limits reset at the same time. It’s not just one or two. At some point all of them are resetting to zero despite all having different reset times.

Aug 24, 2023 at 12:56 pm in reply to: Signing up not working #189522

Jeremy Podger

Participant

I deactivated every plugin that wasn’t necessary for the page to load and activated an alternate theme and that did not fix it.

Aug 24, 2023 at 8:35 am in reply to: Signing up not working #189518

Jeremy Podger

Participant

This was working yesterday and no plugins have been changed, added or updated since then.

Aug 24, 2023 at 6:04 am in reply to: Signing up not working #189509

Jeremy Podger

Participant

This reply has been marked as private.

Aug 24, 2023 at 5:09 am in reply to: Signing up not working #189506

Jeremy Podger

Participant

This reply has been marked as private.

Aug 22, 2023 at 6:23 am in reply to: WP Pro Membership (membership-plans page) #189419

Jeremy Podger

Participant

Hi Shahjada

When will you adjust it?

Also, Please send me proper path for override my-account.php.

Thanks

Aug 22, 2023 at 6:22 am in reply to: WP Pro Membership (membership-plans page) #189418

Jeremy Podger

Participant

Amazing. When will that update be live?

Aug 21, 2023 at 11:24 am in reply to: WP Pro Membership (membership-plans page) #189404

Jeremy Podger

Participant

Hi Tanvir,

I will check both and let you know if need anything.

Another question, I want to override wppromembership files and I can not see this structure on above link. I have already override “plan-catalogue/default.php” but not able to override below file.

Here is the plugin path : plugins/wppromembership/src/Account/my-account.php

Please provide a proper solution for this.

Thank you.

Aug 21, 2023 at 6:14 am in reply to: WP Pro Membership (membership-plans page) #189390

Jeremy Podger

Participant

Hello Tanvir,

I have two other queries:

1) I want to redirect to a specific page after successfully signing up.
2) I have added plan shortcodes for different pages, like (Home & Pricing) page.

https://mockible.com/
https://mockible.com/pricing/

When I clicked the subscribe button, was it possible to redirect the URL to the pricing page, and then I could select the payment option there?

Let me know if you have any questions regarding these two points.

Thank you

Aug 21, 2023 at 5:53 am in reply to: WP Pro Membership (membership-plans page) #189388

Jeremy Podger

Participant

Hi Tanvir

Thanks for quick reply.

I want to override wppromembership files and I can not see this structure on above link. I have already override “plan-catalogue/default.php” but not able to override below file.

Here is the plugin path : plugins/wppromembership/src/Account/my-account.php

Please provide a proper guidance.

Thank you.

Aug 21, 2023 at 4:53 am in reply to: Coupon code for memberships is not being applied during checkout #189385

Jeremy Podger

Participant

This reply has been marked as private.

Aug 17, 2023 at 11:48 am in reply to: Issue with Mailchimp addon #189329

Jeremy Podger

Participant

Ok great. and what about those buttons in the screenshot?

Aug 17, 2023 at 11:43 am in reply to: Upgrading/downgrading memberships #189328

Jeremy Podger

Participant

Ok sure. I posted a customisation request regarding this

Aug 17, 2023 at 7:10 am in reply to: Issue with Mailchimp addon #189314

Jeremy Podger

Participant

Yeah that one came through

Aug 17, 2023 at 6:36 am in reply to: Upgrading/downgrading memberships #189311

Jeremy Podger

Participant

Ok is there an ETA when that will be done?

Aug 17, 2023 at 6:36 am in reply to: Issue with Mailchimp addon #189310

Jeremy Podger

Participant

This reply has been marked as private.

Aug 17, 2023 at 6:00 am in reply to: Issue with Mailchimp addon #189306

Jeremy Podger

Participant

This reply has been marked as private.

Aug 16, 2023 at 3:02 pm in reply to: Upgrading/downgrading memberships #189295

Jeremy Podger

Participant

Hey Nayeem,

I think you misunderstood.

We have three membership tiers. If I am signed up to the lowest tier and decide I want to change to the medium tier. When I do that through the my account/subscrpitions page, it creates an additional subscription instead of replacing the old one with the new one.

So if I’m signed up to the Basic tier then upgrade to the Pro tier, I will be signed up to both tiers. I would then need to cancel the basic tier so I’m not charged twice. Does that make sense?

Whatever membership plan I’m on, it should get replaced when I upgrade/downgrade. Not create two memberships

Aug 15, 2023 at 4:43 am in reply to: Free membership plan problem #189236

Jeremy Podger

Participant

Any update on this?

Aug 14, 2023 at 6:16 am in reply to: Free membership plan problem #189222

Jeremy Podger

Participant

Yeah that’s what we did here – https://mockible.com/get-3-free-credits/

It just shows a single plan but when you click the button to sign up, it shows you all of the plans. I just want it to show the free one.

And similarly on this page – https://mockible.com/pricing/ when someone signs up to one of those plans, I don’t want it to show the free option

Aug 11, 2023 at 3:19 am in reply to: Incomplete subscriber list #189187