Jeremy Podger

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Viewing 25 posts - 51 through 75 (of 129 total)
in reply to: Signing up not working #190259

Jeremy Podger
Participant

Ok great that has fixed the signup issue. The first and last names are still not being pulled into Mailchimp though. It’s just using the email address for both of the fields.

in reply to: Signing up not working #190253

Jeremy Podger
Participant

Thank you.

Can I get an ETA?


Jeremy Podger
Participant

Not sure if this is related, but first and last names aren’t being saved in the WP user database as well.

After doing some testing disabling plugins, this is also caused by the mailchimp addon. When that’s disabled, it saves the names into the WP users database. When it’s enabled, it doesn’t.

View post on imgur.com

in reply to: Signing up not working #190247

Jeremy Podger
Participant

yeah sure

in reply to: Signing up not working #190244

Jeremy Podger
Participant

No I disabled the mailchimp plugin and it fixed it. It was working fine before this updated plugin so the issue is with the mailchimp plugin.

I also tried a different theme and deactivating other plugins, it was only fixed after the Mailchimp plugin was disabled.


Jeremy Podger
Participant
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in reply to: Subscription not completing with Stripe #190240

Jeremy Podger
Participant

No I just tested it again and the same thing happens. After checkout there’s no subscription connected to the account but the money has been taken


Jeremy Podger
Participant

That button is disguised as a “cancel membership” button but its actually just cancelling the next billing period, the way you guys have it setup is confusing.

But that’s not the point, the issue still remains. Users lose access to their download amounts immediately after cancelling the next billing period

in reply to: Signing up not working #190231

Jeremy Podger
Participant

After updating to the new mailchimp add on, this is happening again. When I click sign up and continue, nothing happens. When I click it again it says username/email already exists

I deactivated the mailchimp addon and signing up worked as normal so its definitely that addon


Jeremy Podger
Participant
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Jeremy Podger
Participant

Can I please get an update?

in reply to: Subscription not completing with Stripe #190216

Jeremy Podger
Participant
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in reply to: Subscription not completing with Stripe #190214

Jeremy Podger
Participant

Can I get a date for when it will be fixed?

in reply to: Subscription not completing with Stripe #190210

Jeremy Podger
Participant

Don’t know how they were removed since they were there when I put through that order…

Anyway, I re-added them and the exact same thing happened. The money is withdrawn from the card but there’s no subscription attached to the user’s account.

in reply to: Subscription not completing with Stripe #190197

Jeremy Podger
Participant

Any update?


Jeremy Podger
Participant

Any update?


Jeremy Podger
Participant

Any update?

in reply to: Subscription not completing with Stripe #190183

Jeremy Podger
Participant

legend, thank you!

in reply to: Subscription not completing with Stripe #190174

Jeremy Podger
Participant
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Jeremy Podger
Participant
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Jeremy Podger
Participant
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Jeremy Podger
Participant

Thank you!


Jeremy Podger
Participant

That didn’t work.


Jeremy Podger
Participant

Its the default checkout form. I linked them above


Jeremy Podger
Participant
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Viewing 25 posts - 51 through 75 (of 129 total)