midihead7

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Viewing 25 posts - 1 through 25 (of 192 total)

midihead7
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Ben London,

FYI, they just released version 6.7.7 of Download Manager Pro. In my testing, it appears to have fixed the issue with spaces in S3 bucket/subdirectory names. I can now attach files from buckets that had spaces in the bucket or subdirectory names and the files stay attached.

in reply to: 6.7.6 – Can’t Attach Files from Amazon S3 #205913

midihead7
Participant

Version 6.7.7 appears to have fixed the issue with spaces in S3 bucket/subdirectory names. I can now attach files from buckets that had spaces in the bucket or subdirectory names and the files stay attached. Thank you.


midihead7
Participant

Ben London,

I’ve been having the same issue since 6.7.4. Please check if your S3 bucket names or subdirectory names have a space in the name. After testing all morning, I’ve narrowed it down to this in my case:

If a bucket has a space in the name OR if a subdirectory within a bucket has a space in the name and you try to add a NEW file, the file is removed along with any existing files that were from that same bucket/directory. Be careful not to update packages for now where the files come from buckets/directories with spaces in the names or it will remove all of the files that came from that bucket/directory (I found out the hard way) .

If you add a file from a bucket that has no spaces in the name, then the files attach and stay attached successfully. I have another ticket open about this and I updated support in that ticket so that hopefully they can fix the issue on their end. We shouldn’t have to rename our buckets or subdirectories since the issue started with version 6.7.4 AND doing so would break most or all of our download links. I hope this information is helpful.

in reply to: 6.7.6 – Can’t Attach Files from Amazon S3 #205880

midihead7
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in reply to: 6.7.6 – Can’t Attach Files from Amazon S3 #205825

midihead7
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midihead7
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Yes, I see that the orders were renewed. I did need to go to the License tab in Download Manager Pro and save the settings again to get it to see that my subscription is active and this worked. I appreciate your help.


midihead7
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midihead7
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midihead7
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Could the development team please provide an update on the issue? I have many packages that I need to update with reusable patterns/blocks as soon as possible but I can’t do this until the issue is fixed. Thank you very much.


midihead7
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in reply to: Edit a Package with Elementor? #191022

midihead7
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It appears that the issue is caused by a plugin conflict. Deactivating all plugins except for Elementor and Download Manager Pro allows me to edit packages with Elementor. As soon as I am able to localize which plugin is causing this, I’ll let you know. Thanks.


midihead7
Participant

@admin,

Thanks. I have reached out to GiveWP support regarding the Guzzle HTTP issue with the Give-Bitpay plugin.

Regarding the “Keep new signups pending for admin review” feature, this was affecting new admin users I created in WordPress directly as well as new WooCommerce customers by making their new accounts pending (which I don’t want). If I want to allow ALL WordPress users to be approved by default, do I enable all roles under Allowed Sign up Roles?


midihead7
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midihead7
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in reply to: Plugin Conflict – WPDM Amazon S3 and ElementsKit Pro #190608

midihead7
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midihead7
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@admin,

Do I copy that folder from my staging site to my live site?

Will this be fixed permanently in the next release of WPDM Amazon S3?


midihead7
Participant

@admin,

I’d appreciate a response to my last post as soon as possible. Thanks.


midihead7
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midihead7
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midihead7
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midihead7
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Could you please provide evidence as soon as possible which shows that the issue is coming from ElementsKit Pro so that I can provide that information to Wpmet Support? This would be helpful in getting this resolved quickly so that they don’t try to blame your software as the source of the issue. Thank you.


midihead7
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in reply to: Credit Card was Double Charged for Two Manual Renewals #187532

midihead7
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Thanks. Both refunds have been credited back to my credit card.

in reply to: Credit Card was Double Charged for Two Manual Renewals #187388

midihead7
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in reply to: Can’t Update Credit Card at 2CO.com #171287

midihead7
Participant

I see that these two orders are now set to Stripe but I don’t see a way to use Stripe to turn on auto-renew for these orders. The Activate button doesn’t do anything. If I have to renew with Stripe manually, how exactly will I do that if/when they expire?

Viewing 25 posts - 1 through 25 (of 192 total)