Cathexis Technologies

Hi Shahriar

Thank you for all your help.

Regards
Laurika

Thank you Shahriar

Hi Shahriar

Yes, it is working now, thank you

Warm regards

Mark

Hi Sharhriar

There looks to be the following errors in the logs:

mod_fcgid: stderr: in /var/www/vhosts/cathexisvideo.com/httpdocs/wp-content/plugins/wpdm-email-notification/wpdm-email-notification.php on line 80 – Apache error

mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 251658240 bytes exhausted (tried to allocate 288235520 bytes) in /var/www/vhosts/cathexisvideo.com/httpdocs/wp-content/plugins/download-manager/libs/class.FileSystem.php on line 101 – Apache error

Hi Shahjada

Thank you for your assistance, I will sort this out with S2member.

Regards
Laurika Hemraj

Hi Shahriar

I have attached a screenshot, the highlighted button is a multi-file and the download button is not working.

Regards
Laurika Hemraj

Hi Shahriar

I’m just following up with this ticket.

Regards
Laurika

Hi Shahriar

I am also having a problem with the download button within a package.
I have attached a screenshot.

Thanks
Laurika

HI Shahriar

Thank you that worked.

Regards
Laurika Hemraj

Hi Support

Here is another screenshot .

Hi Shahriar

I have updated the plugin to the latest version.

Regards
Laurika

SCREENSHOT ATTACHED

Screenshot

Hi Support

I am trying to redo all the download zip files that doesn’t work but this is not working.

I have attached a screenshot.

Also, the “brochure-list” template I think is the problem because in the screenshot the template is set as the brochure list but that is not what is loading.

Regards
Laurika

Hi Support

It is becoming quite frustrating to keep deactivating and reactivating the plugin on all the subsites every day just for it to work.

Is there a permanent solution?

And I am still waiting for some feedback.

Regards
Laurika

Hi Support

Please can I have some feedback.

Regards
Laurika