kalico

Ok, thanks. 🙂

Thank you. That’s exactly what I needed. 🙂

Hi Shaon,

Has this been fixed yet? I seem to have the latest version (4.5.4) installed, so I’m guessing “no”. It’s been over a month. Can I get an update please? We really need this working – it’s one of the key reasons we purchased this plugin. 🙂

Thanks!

Hi Shaon,

Still doesn’t work. Before I go into any details, I absolutely need to get some questions answered about how this is intended to work. I might just be confusing things. I’ve asked these questions several times, and I have never received clear answers.

1) According to the screenshot at step 14 on http://www.wpdownloadmanager.com/download/google-drive-explorer/ , I should be able to set the permission level to “anyone with the link can view” and it will work. But you said “enable public access” (in your last message in this thread). By Google Drive standards, that’s two different things, and I need to know which one is correct.

2) Is the add-on designed to handle, IN ANY WAY, documents created in native Google format? I’m not talking about PDFs or Word docs that are uploaded to Drive. I’m talking about documents that were created in native Google formats, such as Docs, Slides, Drawings, etc. For example, will it automatically convert a native Google format file into a PDF which can be downloaded? Or will it link the user directly to a Google format document? Or will it fail? (Clearly it’s possible to link to a native Google format file, but I’m trying to determine what the expected outcome is when a user tries to download it.)

Ok Shaon… 2 steps forward, 1 step back…. 😛

So here’s what I did:

1) back up v4.5.3
2) delete 4.5.3 and reinstall manually
3) activate
4) go to Downloads Settings Updates and click the green button: Success!
5) check a few existing items and all are good

This means that the patch for whitespace prevention is working, and so are my paid customizations – That’s 2 steps forward. 🙂

So now to test the Google Drive situation at http://members.nrocnetwork.org/resources/download/canvas-english-test/

1) test the one PDF that was already in there from Google Drive.
1.a) download JUST the one file — It works. I can download and open it.
1.b) use the big download button for the zip file — the file has the right name (e.g., PAGETITLE.zip), but it unpacks to something with a .zip.cpgz extension, which is just some other kind of compressed file, which opens to create another compressed file, etc….so that’s a fail.

Maybe because there’s only one file?

2) add a second file to this package (from Drive) — this one is a Google Doc, not a PDF. (Why am I trying this? Because I still don’t know from all the descriptions I’ve read, whether this plugin can handle a g-docs formatted file, or if it only works with things like PDF and Word docs. Can you please tell me? If it won’t, I will stop testing that. Thx)
2.a) each one now gives the file_not_found.txt when I try to download it, so even the PDF isn’t working anymore.
2.b) same problem with the zip’d archive: it downloads as a .zip, which unpacks to a .zip.cpgz, which unpacks to a .zip.cpgz, etc.

So I figure, let’s scrap everything and try again. Delete all files I’ve tested with, and click “update”.

3) Select 3 files from Drive: 2 PDFs and 1 MS Word.
3.a) each one individually gives the file_not_found.txt when I try to download.
3.b) the archive downloads as a .zip, which unpacks to a .zip.cpgz, which unpacks to a .zip.cpgz, etc.

One last-ditch effort: I thought maybe the files I’m trying to upload aren’t “public” enough. So I uploaded a test PDF to drive and made sure it was public. Same exact issues as above.

So basically, I am STILL unable to use the Google Drive add-on. We’re getting close to launch and I’m getting worried. 🙁

Aside from just getting it to work, I have two hanging questions:

1) Is this addon designed to handle Google Docs formatted items (Docs, Sheets, Slides, etc), or just uploaded items (PDF, PPT, Word, Excel, etc)?
2) Does the item have to be fully “public” (“anyone on the web can find and access”) or can it be semi-public (“anyone with the link can view”)?

Thanks in advance. I know you’ve got a lot going on here and I appreciate your help.

I still have this problem with Google Drive, and I can’t update my WPDM (which will allegedly fix it) without getting confirmation that the whitespace issue is fixed in 4.5.4. Please advise. Thanks.

That’s great news! Will you support Vimeo as well?

Vimeo has become very important to us as a professional organization, because we can avoid all the junky videos that are displayed by YouTube.

Hi Shaon,

I had some custom work done by your team, and it broke whatever you did to fix the the whitespace issue on my site. I realize you’re planning to release this fix in the next update, but meanwhile, my downloads are completely broken (and I have not heard back from the customization team about the issue). We are about to go to an alpha testing phase with the site, so I really need those downloads working asap. Anything you can tell me about how to fix it, or ?? Thanks.