kalico

Ok, hm. I am a superadmin, so I expected to be able to see the form regardless of role. Perhaps that was the wrong assumption.

Did you create a temporary user with different role, or were you testing with the superadmin account I provided?

I do see that there is no role “superadmin” listed as a role option for frontend uploads. Does the superadmin have to be given a specific role on the site to see the form?

I have another comment on this…..

The existing “download history” tab would become much more useful if we could sort by package name, or filter by package name or date or username. Right now it’s just too much information.

The “package vs date” tab is cool, but I can think of two things that would make it more useful for us:

1) option to sort the list by package name (i.e., alpha/asc/desc, rather than the current, seemingly-random order), and

2) if the hover on each # of downloads would display a popup with more details, rather than having to click through.

Right now, with just a number, we don’t know if it’s even worth looking at the details page. If there were a popup on hover, it could show a partial list of users and IPs with a “more” link. For us, this would help because we mainly want to know about logged in users who downloaded. If we saw “none” for users, we would not bother to look further, and could go “hover” on the next one.

“Package vs user” is what I expected we would like the best….but it has never displayed usernames, so it’s not usable at all. Also, it only goes by a single day at a time…..we would prefer to see a month at a time, or even a week. But single days are just too hard to process through.

I realize, of course, that many users probably have way more downloads than we do, so looking at a single day is probably useful for many of your other clients.

My only suggestion for the Monthly Stats tab would be to make selecting a package a bit more intuitive. Right now, that button just takes me to the list of packages, then I have to find one I want to view. If that button had a search box where we could just type in the name of the package (with partial match? 😉 ) then have it display that one without leaving the page, it would be really sweet.

I hope that helps, and look forward to future improvements in data reporting.

Same as my other ticket: https://www.wpdownloadmanager.com/support/topic/fatal-error-on-activation-but-it-also-activates-the-plugin/

For reasons unknown, I am down to one error on activation:

Fatal error: Cannot redeclare class WPDM\WordPressDownloadManager in /var/www/html/wp-content/plugins/download-manager/download-manager.php on line 49

As originally reported, the plugin does activate, but still throws this error. Screenshot shows the error in debug; convenient display courtesy of the plugin no-white-screen.php

(my reply got deleted again, after trying to edit)

I went through that exercise of replacing the existing installation with a new one. The error remains.

It should be noted that this is ONE error, occurring multiple times on a page, with each instance of the category shortcode. The error is just this:

Undefined offset: 0
In /var/www/html/wp-content/plugins/download-manager/wpdm-functions.php [line 719]

What you see on the sample page is the result of an error debugging program, which outputs the entire backtrace. It could be useful, but it’s not a list of multiple errors.

The code in question is this:

if(is_user_logged_in()){
global $current_user;
$params[‘meta_query’][] = array(
‘key’ ► ‘__wpdm_access’,
‘value’ ► $current_user->roles[0], << THIS IS LINE 719
‘compare’ ► ‘LIKE’
);
$params[‘meta_query’][‘relation’] = ‘OR’;
}

I hope that helps.

Ok it’s done.

BTW, I’m now getting this error message – see screenshot. I am logged in as superadmin, so I would not expect to get this error.

Also there is a typo — it should say “You are not allowed.” (not “Your….”)

Exactly the same issue as reported here but never resolved:

Upgrade broke some images

That problem got sorted out because I had a copy of the plugin, and had not deleted it before upgrading. But this time, the automatic updater deleted the entire plugin folder for me (I emailed support about this earlier today).

This is the template I”m using to display that list of links:

<div class="well c2a1">
    <div class="media">
            

                <div class="media-body">
                    <h3 class="media-heading" style="padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;font-weight:700">[popup_link] </h3>
                    <span style="float:left;padding-right:10px;"><a href="[page_url]" data-title="[title]" class="wpdm-popup-link" data-toggle="modal" data-target="#wpdm-popup-link">[icon]</a></span>[excerpt_300]

                </div>

    </div>

</div>
<style>.well.c2a1 .btn.wpdm-download-link{ padding: 11px 30px;font-size: 11pt; } .well.c2a1 .media-body{ font-size: 11pt; }</style>

Nope, it’s not the only one. I just got another report:

http://beta.nrocnetwork.org/resources/downloads/edready-one-page-overview/?wpdmdl=166&masterkey=56aaf1718398f

Could this have something to do with whatever changes were made to my site (by your team) recently to solve other problems?

Please fix this ASAP. We are at your mercy and we are at risk of losing business over this.

I think this issue has resolved, somewhere between the updated version and disabling another download plugin I had been testing, which was probably causing a conflict. Thank you for your time!

However I still can’t input my license key anywhere.

Hi Shahriar,

I need to have this issue addressed, please. We currently have no way to know which of our users are downloading what, and this ability is one of the reasons we chose WPDM. Thank you.