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Hasibul Amin Hemel

Forum Replies Created

Viewing 25 posts - 576 through 600 (of 1,509 total)
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Mar 8, 2018 at 7:49 pm in reply to: License key not saving #71254

Hasibul Amin Hemel
Blocked

Hi,

If you are using siteground hosting please include following in your .htaccess file in the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> 
    SecFilterRemove 001868 
</IfModule>

Thanks

Mar 8, 2018 at 7:43 pm in reply to: Search doesn't work #71253

Hasibul Amin Hemel
Blocked

Hi,

Do you have a backup of the old theme files? seems like its a theme issue. But updating the theme cause style error due to any custom modification. Please let me know and send ftp info in private reply to check.

Thanks

Mar 8, 2018 at 7:32 pm in reply to: After update Amazon s3 Addon stopped working #71250

Hasibul Amin Hemel
Blocked

Hi,

Is there any PHP error log? Please send FTP info in private reply to check the issue.

Thanks

Mar 8, 2018 at 7:04 pm in reply to: login and download #71246

Hasibul Amin Hemel
Blocked

Hi,

You can try with [download_url]. Please give temporary admin login info in private reply to check.

Thanks

Mar 8, 2018 at 6:58 pm in reply to: Form lock multilingual error #71245

Hasibul Amin Hemel
Blocked

Hi,

If you enable the from lock then the user need to give email and other info in the form and after submit they can download the file if you enable it on form lock setting.

If it’s not working, please send login in private reply to check the issue.

Thanks

Mar 8, 2018 at 5:55 pm in reply to: Show Version Number #71241

Hasibul Amin Hemel
Blocked

Hi,

Use versionin cols filed to show the package version. Below the modified shortcode which should show the version after download count.

[wpdm_all_packages items_per_page="20" jstable=1 order_by="title" order="ASC" cols="title,file_count,download_count,version|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]

Thanks

Mar 8, 2018 at 5:52 pm in reply to: License Key Invalid? #71240

Hasibul Amin Hemel
Blocked

Maybe it linked to another domain or you changed the host. Please post the link in private reply to unlock it. Is it March 17 or 7?

Thanks

Mar 8, 2018 at 5:50 pm in reply to: Search doesn't work #71239

Hasibul Amin Hemel
Blocked

Hi,

Please provide login info in private reply to check the issue.

Thanks

Mar 8, 2018 at 11:40 am in reply to: cannot close pop-up #71218

Hasibul Amin Hemel
Blocked

Hi,

I have found the issue. The problem is with your Cornerstone page builder plugin. Which blocking the popup from being closed.

Thanks

Mar 8, 2018 at 11:09 am in reply to: issues with theme #71216

Hasibul Amin Hemel
Blocked

Hi,

Please send login info in private reply to check the issues.

Thanks

Mar 8, 2018 at 11:05 am in reply to: License key is not saving #71215

Hasibul Amin Hemel
Blocked

Hi,

If you are using siteground hosting please include following in your .htaccess file in the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> 
    SecFilterRemove 001868 
</IfModule>

Thanks

Mar 8, 2018 at 10:50 am in reply to: OneDrive not working on front end #71213

Hasibul Amin Hemel
Blocked

Hi,

Does the frontend page link show the query param?
Please give link and login in private reply to check.

Thanks

Mar 8, 2018 at 10:33 am in reply to: Download count not updating #71212

Hasibul Amin Hemel
Blocked

Hi,

I have downloaded the file from your link and download count increased from 3 to 4. The download count increased when a real user or IP downloads the file. If you are trying multiple downloads from your browser then the download count will not increase.

Thanks

Mar 8, 2018 at 10:20 am in reply to: Change link website licence #71211

Hasibul Amin Hemel
Blocked

Hi,

Yes, you can install the plugin on test website for development. You need not to use the license on test site. You can later install the plugin on the production website and use the license there. You can transfer the data from the test to production site using the export/import of WordPress.

Thanks

Mar 8, 2018 at 6:44 am in reply to: onedrive add-ons error on line 31 #71198

Hasibul Amin Hemel
Blocked

Hi,

What is your server php version? Please send temporary admin login info and ftp info in private reply to check the issue.

Thanks

Mar 8, 2018 at 6:39 am in reply to: Renew after question #71195

Hasibul Amin Hemel
Blocked

Hi,

You can create the downloads package page full page by selecting the full page option from the page template option in right sidebar of post creation page.

Thanks

Mar 7, 2018 at 11:52 am in reply to: file list sorting #71170

Hasibul Amin Hemel
Blocked

Hi,

Not the ftp info. Please give the WordPress admin login and package url.

Thanks

Mar 7, 2018 at 11:31 am in reply to: Dellette Facebook and Twitter icons #71168

Hasibul Amin Hemel
Blocked

Hi,

There is no option yet to edit that. You need to edit template file from ( plugins/download-manager/email-templates/default.html ) to remove the social links.

Please remove this code.

<div class="column narrow" style='text-align: left;font-size: 12px;line-height: 19px;color: #99b0b8;font-family: "Open Sans",sans-serif;Float: left;max-width: 320px;min-width: 200px; width: 320px;width: calc(72200px - 12000%);;text-align: right;'>
                <a href="[#facebook#]" style="color: #3C9CDB">Facebook</a> | <a href="[#twitter#]" style="color: #3C9CDB">Twitter</a>
            </div>

Thanks

Mar 7, 2018 at 11:12 am in reply to: Mail subject #71165

Hasibul Amin Hemel
Blocked

Hi, please give temporary login info in private reply to check the issue.

Mar 7, 2018 at 11:06 am in reply to: file list sorting #71164

Hasibul Amin Hemel
Blocked

Hi,

Is reverse sorting working? Can you please send package URL and admin login info to check it?

Thanks

Mar 7, 2018 at 7:59 am in reply to: file list sorting #71149

Hasibul Amin Hemel
Blocked

Then i edited the sorting code and use $allfiles = rsort($allfiles); (rsort) for reverse sorting in class.FileList.php. Hence it will effect every package files.

Thanks

Mar 7, 2018 at 7:39 am in reply to: file list sorting #71144

Hasibul Amin Hemel
Blocked

Hi,

You can use this tool to verify if the sorting is wrong or right. It seems like it will come first.

Thanks

Mar 7, 2018 at 7:31 am in reply to: No Email when someone registers #71143

Hasibul Amin Hemel
Blocked

Hi,

If someone registered the user gets an email. The email notification is not for the site admin.

And seems like your login credential is invalid.

Thanks

Mar 7, 2018 at 7:25 am in reply to: No Email when someone registers #71141

Hasibul Amin Hemel
Blocked

Hi,

Please send the tempory login in private reply to check the email issue.

Thanks

Mar 7, 2018 at 7:08 am in reply to: Thumbnails no longer work, only Featured Image #71134

Hasibul Amin Hemel
Blocked

Hi,

We encourage to use the latest version of the plugin. If you can update please update it to the 4.7.3.
The custom thumbnail will be generated and saved in the server directory. please make sure that /download-manager/cache/ dir writable. There might be a path problem as the thumb is not showing. Please check if its correctly generating and saving the files in that dir. Or check if there any permission issue. Also it will take some time to show thumb in the website after generating. so, remove the browser cache and see if it works.

If still not solved please send login in private reply to check the issue.

Thanks

Viewing 25 posts - 576 through 600 (of 1,509 total)
1 2 3 … 23 24 25 … 59 60 61