gemma newman

It worked for a while, but now it’s the same problem happening again.

I don’t know what you did last time, but that worked – maybe when I’ve added another file or updated the plugin it has reverted back?

Either way, is there anything I can do to prevent this from happening again?

I tired restoring an older backup but that doesn’t seem to work either.

Thanks in advance.

Hi,

Thanks, I have checked on both mobile and desktop:

– Logged in as an administrator with access, it still displays “You are not allowed to download”
– Logged in a Premium Member there is no download button at all and no error message either.

Thanks, Gemma

Hi,

Do you not have a snippet I can use to get rid of the [free_download_btn] shortcode that appears on the frontend page? It seems like it’s erroneous as it shouldn’t be showing!

Thanks, Gemma

Hi,

Having contacted my hosting company, they said it’s a problem with this plugin.

Since then I have also found that I cannot change the featured image.

These problems are exclusive to WPDM and all other plugins are working as they should.

Please can someone help me as I have customers waiting for new downloads.

I’m also getting this on the download edit page:
Fatal error: Uncaught TypeError: array_filter(): Argument #1 ($array) must be of type array, null given in /home/u613751036/domains/sandtosalt.com/public_html/wp-includes/class-wp-user-query.php:452 Stack trace: #0 /home/u613751036/domains/sandtosalt.com/public_html/wp-includes/class-wp-user-query.php(452): array_filter() #1 /home/u613751036/domains/sandtosalt.com/public_html/wp-includes/class-wp-user-query.php(77): WP_User_Query->prepare_query() #2 /home/u613751036/domains/sandtosalt.com/public_html/wp-includes/user.php(763): WP_User_Query->__construct() #3 /home/u613751036/domains/sandtosalt.com/public_html/wp-includes/user.php(1495): get_users() #4 /home/u613751036/domains/sandtosalt.com/public_html/wp-admin/includes/meta-boxes.php(917): wp_dropdown_users() #5 /home/u613751036/domains/sandtosalt.com/public_html/wp-admin/includes/template.php(1395): post_author_meta_box() #6 /home/u613751036/domains/sandtosalt.com/public_html/wp-admin/edit-form-advanced.php(688): do_meta_boxes() #7 /home/u613751036/domains/sandtosalt.com/public_html/wp-admin/post.php(206): require(‘/home/u61375103…’) #8 {main} thrown in /home/u613751036/domains/sandtosalt.com/public_html/wp-includes/class-wp-user-query.php on line 452

Thanks, Gemma

• This reply was modified 3 years, 7 months ago by gemma newman.