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Eftekher

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Viewing 14 posts - 1 through 14 (of 14 total)
Jun 30, 2018 at 10:40 am in reply to: Bug in page template default #79952

Eftekher
Member

Hi,

You can add another template, or change the class name and add your own .

Thank you

Jun 30, 2018 at 10:38 am in reply to: Remove right column #79951

Eftekher
Member

Hi,

You have to change it in your theme, and remove the column on the side.

Than you

Jun 30, 2018 at 7:55 am in reply to: Download Item showing in Parent Category #79939

Eftekher
Member

Hi,

Please go to Downloads Categories Edit Category and make Parent Category=None
it will solve your problem

Thank you

Jun 13, 2018 at 8:35 am in reply to: Thanks for your purchase emails #78923

Eftekher
Member

Hi,

To get messages via paypal, you need to enable IPN.
To set IPN please follow this link:
How to enable IPN

Thank you

Jun 13, 2018 at 8:28 am in reply to: How to increase the number of package downloads? #78921

Eftekher
Member

Hi,

This is a php code, you should implement the code in a php file where you are performing your Download now option.
You cannot use this code in a javascript code .
If you are using download link of Download Manager you don’t have to implement it separately , Download Manager by default implements it.

Thank you.

Jun 12, 2018 at 9:16 am in reply to: Role based restriction #78848

Eftekher
Member

Hi ,

please remove all visitors from file allow access , and give access to whoever you want.
look at the attachment.

Thank you.

Jun 12, 2018 at 8:25 am in reply to: WordPress Issue with WPDM Amazon S3 plugin #78837

Eftekher
Member

Hi,

please send us some screenshot of the problem. And send us an temporary admin login and an user login from which you are facing the problem in a private reply so we can check the issue.

Thank you.

Jun 12, 2018 at 8:20 am in reply to: mobile drop down menu problem #78834

Eftekher
Member

Hi,

Please provide login information in private so that we can check.

Thank you.

Jun 12, 2018 at 8:16 am in reply to: "Download not available yet" #78832

Eftekher
Member

Hi,

There is no attached file here, this is the reason for the problem. Please check attached ScreenShot :

Thank you.

Jun 11, 2018 at 7:58 am in reply to: How to increase the number of package downloads? #78737

Eftekher
Member

Hi,
you can use the following code: 

$Download_count = get_post_meta([ID], '__wpdm_download_count',true);
update_post_meta([ID],'__wpdm_download_count', $Download_count+1 );

thank you

Jun 11, 2018 at 7:42 am in reply to: "Download not available yet" #78736

Eftekher
Member

Hi,
The files may not have been uploaded in server or there are some missing files or there must be another problem ,we need to check this , please send temporary login information in private reply so that we can check.
thank you

Jun 7, 2018 at 7:45 am in reply to: jquery form not loading when plugin is activated #78347

Eftekher
Member

This is enqueued from wordpress native library, so if map is not found we are unable to do anything

Jun 7, 2018 at 7:40 am in reply to: Install addons #78345

Eftekher
Member

Please let me know which add-on you are trying to install, and send me a temporary log in info in private so that we can check

Jun 7, 2018 at 7:34 am in reply to: Install addons #78342

Eftekher
Member

Hi ,
you can download the Add-On from our website and then add it manually …
to do it manually …
you have to ..
1. Select add new from plugin
2.Click on upload plugin
3. Choose file
4. Install

have a look at attached picture file if you face further problem
Thank you

Viewing 14 posts - 1 through 14 (of 14 total)