cbenson583

Thanks for the quick response. We have resolved the issue. It was related to Cloudflare document caching.

believe I have figured out a workable solution with the lates release of Download Manager. I am able to use a direct link to a download manager category page and have the listing show the search and link template of my choice. However, the title of the category and breadcrumbs are missing. I have turned off all other plugins except download manager, the archive page, default values and tiny mce add-on and switched to the 2019 theme to verify that there are no conflicts with your plugin.

Can you please tell me how to get my page to show the title and the breadcrumb as shown in your demo here – https://demo.wpdownloadmanager.com/wpdmpro/downloads/free-downloads/?

https://hr.staging18.gsu.edu/downloads/benefits-health-wellness/ – The title should be Benefits Health & Wellness

Your demo does not meet my needs. I need deep linking to a specific category using a query string variable like was provided to me before s a customization. As I described, I need to be able to do this- https://hr.gsu.edu/forms/?category=1048 and have the category pre-filtered when the page is loaded.

Thanks – just to be clear. We need to put a category on a page that has subcategories and then we need to be able not link to the page with a specific category already selected via the link. For example, https://hr.gsu.edu/forms is the page and I can deep ink to the benefits category via https://hr.gsu.edu/forms/?category=1048. We have this customization but I don’t know how to migrate it to the latest add-on code base which has changed significantly.

It’s now been two weeks with no response here. This is very disappointing. We are a long time user and have always had great support until recently. If this continues, we will have to look for a new solution.

This is critical to us – wr can’t use your product without this in many cases. Here is the link to the previous ticket where the solution was provided. I just need to know how to do the same thing with the new code in the latest version.

Open archive page with a specific category preselected

The functionality was as described above. We have one download manager page created with the WPDM Archive Page add-on with multiple categories. We had the ability to deep link to a specific category on that page using a query string variable called category.So, when the page was loaded, the category in the query string was already selected.

Thanks, but I don’t understand what this means or what you are saying the impact is. How do I use it? Is this a new setting somewhere?

Thank you – I have been hearing soon since February. We are at the point where we are going to have to remove your plugin. We have over 300 large sites with millions of visitors. We need to disable this feature ASAP. Please tell us how we can do this.

I see that an update came out on April 18 but I can’t find any change log information. Was the session cache issue addressed?

Thanks

Thanks for the update.

This not related to our site cache which is stored in a completely separate location. We can clear that. This is specifically related to the wpdm-cache folder which stores session cache and you have to go to Downloads/Settings/Privacy. I have found other very recent support tickets where users were told they had to manually hit the delete session cache on the page and there is currently no way to turn it off. We really need to know what we cannot comment out in your code to prevent this from writing the session cache files at all.

wpdm-cache dir contains almost 10K txt files!

Thanks

Could I please get access to either the 4.9.7 patch for the single download problem or the 4.9.8 install files? Thanks