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Shahjada

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Feb 6, 2016 at 8:22 am in reply to: Invalid license key after upgrading to 4.5.3 #40442

Shahjada
Keymaster
  1. I also need your wpdownloadmanager.com password to setup updates page
  2. We already tested the issue with ultimate members plugin, found the issue is actually with their plugin, as far as I can remind, they were not used a js library properly and there is nothing to do in wpdm, so we are not simply following the easy way.
  3. You need to do that again after update ๐Ÿ™‚ .
Feb 6, 2016 at 8:07 am in reply to: Constant Error in Downloads manager #40440

Shahjada
Keymaster

@lippylion63, it stopped importing after the 9th zip file. this only may happen it your server times out or mysql server stacked.

About the theme error, I need to check it in your installation with that theme.

Feb 6, 2016 at 7:58 am in reply to: bulk import -> Add Tags #40439

Shahjada
Keymaster

it doesn’t support tags yet.

Feb 6, 2016 at 7:57 am in reply to: unsubscribe #40438

Shahjada
Keymaster

See if you subscribed to forum , the link is under title here http://www.wpdownloadmanager.com/support/forum/download-manager-pro/ Subscribe or Unsubscribe

Feb 6, 2016 at 7:53 am in reply to: edit single file download in frontend #40437

Shahjada
Keymaster

file-list.php still not in use, they are coming from /libs/class.FileList.php

Feb 6, 2016 at 7:41 am in reply to: Regarding Premium Package #40435

Shahjada
Keymaster

Settings page is not customization in that way, it only will work for template in /tpls/ dir. However, if you want to add new settings you can use action hook basic_settings to add a field and basic_settings_section to add a section in basic settings page. To add new settings tab, please follow: http://www.wpdownloadmanager.com/doc/filter-reference/add_wpdm_settings_tab/

Feb 6, 2016 at 7:16 am in reply to: where to find reCAPTCHA for downloads #40433

Shahjada
Keymaster

Here it is:

https://www.evernote.com/l/AV02MRcysZFMZaICAS8kSCO1n0i7aJoXykIB/image.png

Feb 6, 2016 at 7:11 am in reply to: WPDM Packages Info not working anymore #40432

Shahjada
Keymaster
  1. Please try clearing cache, update date should show fine now.
  2. Yes, will work fine after update too
  3. ok ๐Ÿ™‚
Feb 6, 2016 at 5:58 am in reply to: Attach Dir #40431

Shahjada
Keymaster

Extremely sorry for the trouble, It was actually a minor issue with the plugin, anyhow I also have updated it in our side. Everything is working fine there now.

Feb 6, 2016 at 5:19 am in reply to: Attach Dir #40429

Shahjada
Keymaster

In page dossiers, here file count is a minor issue, it can be adjusted using 1 line of code, however in page Univers Motors Motos , it is an issue with your server or memory limit and happening when exploring the dir, I need to check errorlog to get the exact error, please give me ftp info in a private reply.

Feb 5, 2016 at 6:12 pm in reply to: Folder structure #40422

Shahjada
Keymaster

Yes, possible, you need to use [file_list_extended] tag in your page template for that.

Feb 5, 2016 at 5:53 pm in reply to: Frontend edit no auto publish #40421

Shahjada
Keymaster

I just tested update there in your site from front-end, it worked fine for me.

Feb 5, 2016 at 5:10 pm in reply to: Urgend – Update 4.5.4 single file download not working #40419

Shahjada
Keymaster

Sorry for the trouble, it is working fine now.

Feb 5, 2016 at 8:45 am in reply to: New Version update destroyed all of my icons and button templates #40380

Shahjada
Keymaster

Ok. please give me ftp and wp-admin login info in a private reply, I shall do the update for you.

Feb 5, 2016 at 6:35 am in reply to: New Version update destroyed all of my icons and button templates #40370

Shahjada
Keymaster

It may fail for server dir access permission or firewall, in that case, please download it from here http://www.wpdownloadmanager.com/user-dashboard/purchases/ deactivate and delete old version install and activate new version. The process will not harm your old data.

Feb 5, 2016 at 6:32 am in reply to: wpm_all_packages / order_by won't work? #40369

Shahjada
Keymaster

There was a page template dropdown issue in last update and we have to reupload the plugin again ( but we didn’t change version number). Please download again to get the fixed copy and update.

Feb 5, 2016 at 6:26 am in reply to: Package password lock not responsive #40368

Shahjada
Keymaster

Extremely sorry for the page template conflict, we adjusted it and uploaded fix copy, please download and update again. However, I’ll need to check the password issue in your installation.

Feb 4, 2016 at 10:55 pm in reply to: Frontend Form Submission Not Working #40363

Shahjada
Keymaster

I just tested now, it worked fine for me.

Feb 4, 2016 at 10:53 pm in reply to: Bulk import #40362

Shahjada
Keymaster

Auto-update may fail due to server firewall or dir access permission, in that case, please download latest version from here http://www.wpdownloadmanager.com/user-dashboard/purchases/ deactivate and delete old version install and activate new. The process will not harm your old data.

Feb 4, 2016 at 10:51 pm in reply to: Package password lock not responsive #40360

Shahjada
Keymaster

please update your wpdm copy.

Feb 4, 2016 at 10:02 pm in reply to: PDF Stamper problem #40353

Shahjada
Keymaster

Please give me temporary wp-admin login info in a private reply and the package url to check your issue.

Feb 4, 2016 at 10:01 pm in reply to: directory addon not working properly #40352

Shahjada
Keymaster

Please give me the url and temporary wp-admin login info in a private reply to check your issue.

Feb 4, 2016 at 10:01 pm in reply to: unsubscribe #40351

Shahjada
Keymaster

You can unsubscribe all subscription in a click from here http://www.wpdownloadmanager.com/support/users/andreabk/

Feb 4, 2016 at 10:00 pm in reply to: Frontend Form Submission Not Working #40350

Shahjada
Keymaster

It looks like a js conflict with your theme or any active plugin, please give me temporary wp-admin login info in a private reply anf the front-end url to check your issue.

Feb 4, 2016 at 9:56 pm in reply to: upload template bug #40348

Shahjada
Keymaster

{active theme dir}/download-manager/ is a mirror of /plugins/download-manager/tpls/ dir, so to modify any files from /tpls/ or subdir of inside tpls you need to copy it to {active theme dir}/download-manager/ keeping same relative path. package settings tpls file is /tpls/metaboxes/package-settings-front.php you need to copy it to active theme dir accordingly. However, actually process will usually requires coding experienced,ย  so if you still feel confused, no worry, please give me ftp access too in a private reply, I shall do that for you.

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