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Shahjada

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Jun 29, 2023 at 7:10 am in reply to: Packages deleting from trash after certain time? #188232

Shahjada
Keymaster

Hi,
Sorry for the confusion, wpdm doesn’t have the option yet, but soon we are adding 2 new features:
#1. Automatically move expired package to trash
#2. Auto delete items from trash after specified period.

Jun 29, 2023 at 7:03 am in reply to: Form Lock addon #188231

Shahjada
Keymaster

The email template name is Email Lock Notification ( To: Customer ):

Notification%20Center

Jun 29, 2023 at 6:45 am in reply to: Disable auto download + Download Limit #188229

Shahjada
Keymaster

Hi,
Sorry for the delayed reply, we shall add the option to disable auto download with the next update. Thanks.

Jun 29, 2023 at 6:00 am in reply to: Translation with WPML #188228

Shahjada
Keymaster

Please update wpdm elementor plugin.

Jun 29, 2023 at 3:19 am in reply to: How Do I Cancel my Subscription? #188227

Shahjada
Keymaster

Done

Jun 29, 2023 at 3:00 am in reply to: How Do I Cancel my Subscription? #188225

Shahjada
Keymaster

please send an order note from the order deals page.

User Dashboard

Jun 28, 2023 at 7:21 pm in reply to: Amazon s3 connection just stopped #188219

Shahjada
Keymaster

please check now.
I just had to update settings.

Jun 28, 2023 at 4:31 pm in reply to: hide restricted categories for guest users #188213

Shahjada
Keymaster

Use the following code snippet to hide category from the users who don’t have access to it:

https://gist.github.com/codename065/d12a38a7fc5e354afa08853b716ff20b

Jun 28, 2023 at 3:07 pm in reply to: Amazon s3 connection just stopped #188212

Shahjada
Keymaster
This reply has been marked as private.
Jun 28, 2023 at 9:19 am in reply to: subcategories dynamically on Elementor pages. #188209

Shahjada
Keymaster

For global settings for category page template, when selecting style once will apply to all cats and subcats is only available with the pro version. Now, with the free version, you need to configure template settings for each category separately from the edit category page.

Also, templates are customization is pro version.

In free version, you need to edit template file directly to adjust styles.

Doc:

Template Files

Jun 28, 2023 at 5:41 am in reply to: Newsletters and AutoResponder Plugin #188201

Shahjada
Keymaster

Please check the doc here:

Installation


“Sending Newsletter in time:”

Jun 26, 2023 at 6:13 am in reply to: Create Export File – Download results in ‘Invalid File Type’ #188162

Shahjada
Keymaster

Hi,
Sorry for the confusion, you can actually update package using CSV import. You need to add ID as the first column.

Jun 18, 2023 at 5:06 am in reply to: Ability to view single file stats – not just package. #187999

Shahjada
Keymaster

Yes, wpdm is already tracking individual file download stats too, though it is not visible yet, we shall make it visible with the next update.

Jun 18, 2023 at 4:47 am in reply to: Download Manager Download Button is not working #187998

Shahjada
Keymaster
This reply has been marked as private.
Jun 17, 2023 at 5:21 pm in reply to: Preview PDF files often shows as source code #187995

Shahjada
Keymaster

Tested again, pdf loaded fine for me.

Cursor%20and%20Lyngdorf%20TDAI-2170%20fact%20sheet%20-%20Lyngdorf%20Audio%20and%20Lyngdorf%20TDAI-2170%20fact%20sheet%20-%20Lyngdorf%20Audio%20%E2%80%94%20Private%20Browsing

Jun 16, 2023 at 6:02 pm in reply to: Download Manager Pro support and update period expired on active license #187990

Shahjada
Keymaster

Your license is showing active, please try applying the same license key again.

Jun 14, 2023 at 6:08 am in reply to: Download count vs. view count #187912

Shahjada
Keymaster

Hi,
Sorry for the confusion.
If see large download count but small view count, it may happen, if your download link is public and someone else are sharing them, in such case, you better use a lock option like reCapthca Lock or password lock.

Jun 14, 2023 at 5:52 am in reply to: Templates not shown when ID isn’t in digits #187911

Shahjada
Keymaster
This reply has been marked as private.
Jun 13, 2023 at 2:21 pm in reply to: Ability to have certain files not contribute to the download limit #187898

Shahjada
Keymaster

Noted, shall add the feature with the download limit add-on.

Download Limit

Jun 12, 2023 at 6:48 pm in reply to: Security issue #187866

Shahjada
Keymaster
This reply has been marked as private.
Jun 12, 2023 at 5:54 pm in reply to: Not working #187864

Shahjada
Keymaster
This reply has been marked as private.
Jun 12, 2023 at 2:42 pm in reply to: Security issue #187854

Shahjada
Keymaster

okay. Thanks,

Jun 12, 2023 at 3:34 am in reply to: Settings changes wont’ save #187813

Shahjada
Keymaster

As from some previous topics, it seems like your server is blocking any html Remove all htin the post request, so, you need to remove all html tags from settings option values ( in textarea and text inputs ) and use only plain text, then save settings again.

Jun 9, 2023 at 11:15 am in reply to: Update from 6.0.1 to 6.3 not working #187781

Shahjada
Keymaster

As there is a large version gap, you may need to update manually by download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Jun 8, 2023 at 6:51 pm in reply to: I want to click both thumbnails and whole image, then popup show detailed image #187772

Shahjada
Keymaster

that will require additional customization. You may contact here:

Custom Upgrade Service

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