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When user download via wpdm_asset shortcode a new folder for each user is added

Viewing 6 posts - 1 through 6 (of 6 total)
Oct 11, 2023 at 8:22 am #190579

AndreasB
Participant

Hi all,
I am using WP Download Manager the free version. I have uploaded some files via Asset Manager and embeded the shortcut on my webpage. Now whenever a user (with role customer or subscriber) is downloading the document via this embeded Button a folder for this user is automatically created in my Asset Mangager Folder. Can I prevent this? I will have thousands of different user who are downloading files using this button. And if each of them get it own folder this will mess up by Assets.
Thanks for your help
Simone

Oct 11, 2023 at 12:26 pm #190591

Tanvir
Spectator

Hello,

Thanks for contacting us.
Please share a screen recording of the issue using tool like this. It will help me to understand the issue better and provide a solution regarding it.

Thanks

Oct 11, 2023 at 2:21 pm #190601

AndreasB
Participant
This reply has been marked as private.
Oct 12, 2023 at 7:03 am #190613

Tanvir
Spectator

Hello,

It is part of feature.

We have created a custom asset download page for shared assets. From this download page, the user can also check various asset properties and preview the file. User can provide their feedback on an asset using the attached comment feature. Visitors will see this page when accessing the asset using a shared link.

For detaile please check:

Say hello to the Digital Asset Manager for WordPress and WPDM 5 ( EPSILON )

If you want only to show download, you can use the shortcode below:

[wpdm_package] – Single Package Embed Short-code

Regards
Tanvir

Oct 12, 2023 at 1:33 pm #190621

AndreasB
Participant

Hi Tanvir,
thanks for your answer.

The second link you shared is not working with the asset ID.
I am correct that this is only possible when I create a package for each file correct? If yes, than this is an issue for us, because we don’t want to create a packages for thousand of files.

So isn’t it possible to use the asset shortcode without adding a folder for each user who clicked on the download button?

Thanks Simone

Oct 13, 2023 at 2:55 pm #190645

Tanvir
Spectator

Hello,

okay, we have discussed. our developer team will adjust it with the next update of the plugin.

Regards
Tanvir

Viewing 6 posts - 1 through 6 (of 6 total)

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