Video Cannot Scrub – Chrome and Edge

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#197343

P N
Participant

Hello,

I have videos on my website that are protected from right click download. On Chrome and Edge, when someone tries to scrub through the video (i.e. move the dot along to go to a later or earlier point in the video), it does not work.

How can I allow scrubbing on my videos in Chrome and Edge?

Thanks!

#197353

Nayeem Riddhi
Moderator

Hello P N,

Hope you are well. Can you please elaborate more on your issue? Does it related to download manager? if possible, please share some screenshots too. Please kindly check and let me know.

Thank you and kind regards

#197371

P N
Participant

On my website, I use Download Manager to provide videos. The download statistics/information are removed from the video player page template, and right click downloads are blocked according to this code: https://www.wpdownloadmanager.com/support/topic/block-video-downloads/. The page for the download just shows the Video Player.

On Chrome and Edge, when people go to the download page for the video (which just shows a video player), when they play the video, they cannot change their place in the video. They can only press play or pause. When I try to move the dot that shows video time progress to another spot, it jumps back to its current location. There is no way to skip ahead or go back in the video.

I am not sure how to show this in a screenshot, as the video just looks like a video player. It is only when the video is playing that this issue occurs. In Firefox, this issue does not occur.

#197373

P N
Participant

It also looks like this issue was referenced in this thread from 2020: https://www.wpdownloadmanager.com/support/topic/audio-player-progress-bar-not-working-rewind-fast-forward-2/ (response #143277)

#197411

Nayeem Riddhi
Moderator

Please share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

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