Urgent Help Needed!

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#8176

Good Morning,
I am urgently in need of your assistance in resolving functionality issues with Download Manager. The plugin was working fine as of Friday, August 23rd. Now our members keep getting the following message when trying to download any file that we have on our site through your plugin.

“Adobe Reader could not open ‘Batavia Music Buffs Bylaws-2.pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).”

We are currently running a fundraising campaign where our students/families need to download an order form all this week which is time sensative. PLEASE respond asap as to a fix for the issue.

Thank you.

#8179

Update: It appears there is a conflict with NextGen Gallery Plugin and your plugin. When NextGen Gallery is deactivated, your plugin works perfectly. When NetGen Gallery is reactivated, your plugin stops working.

#8237

masel
Member
Viewing 3 posts - 1 through 3 (of 3 total)

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