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The document page has a footer, but the document category page does not display

Viewing 8 posts - 1 through 8 (of 8 total)
Mar 16, 2021 at 1:58 am #148598

tony wang
Participant

The document page has a footer, but the document category page does not display the footer, and the footer display of other pages is normal.

https://www.portkeys.com/wp-content/uploads/2021/03/20210310061459-e1615379371931.png

i use elementor template, wordpress, the7 theme

I contacted my theme developer and they tested the child theme for me, but it didn’t work. It was a problem with your plugin

Have some one here? help? anybody can help me?

please help me as soon as possible, thank you!

Mar 16, 2021 at 2:03 am #148599

tony wang
Participant
This reply has been marked as private.
Mar 17, 2021 at 8:15 am #148709

tony wang
Participant

No one to help me? It has been many days, will this problem exist forever? This should be a bug, right?

Mar 17, 2021 at 8:34 am #148714

tony wang
Participant

WordPress Download Manager Bug
There is a bug in WordPress Download Manager. All THe7 theme users cannot display the footer normally, so all the7 theme users can’t use this plugin. I don’t know about other themes. This problem has not been resolved, and there is no official response.

Mar 17, 2021 at 4:01 pm #148747

Shahjada
Keymaster

Hi,
That’s due to your theme structure. There instead of using a direct category URL, you may use a category shortcode on a page.
Docs:

[wpdm_category] – Query All Downloads From One or More Categories


Or category block ( Gutenberg editor )

Gutenberg Blocks

Mar 18, 2021 at 1:47 am #148766

tony wang
Participant

https://www.portkeys.com/wp-content/uploads/2021/03/20210318094502.png

Gutenberg Blocks is not working

May 4, 2021 at 3:48 am #151746

Tanvir
Spectator

Hello Tony,

sorry to see the problem.

I will suggest you create a new page. Then you can see if that blank page has footer. and just use the category shortcode mentioned in the previous comment.

I hope it will solve the issue.

Thanks

May 8, 2021 at 11:15 am #152219

Shafayet
Moderator

Tested here https://www.portkeys.com/dev-test/, Gutenberg add-on is working fine and also showing footer properly.

Viewing 8 posts - 1 through 8 (of 8 total)

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