Search & Toolbar not displaying

in Download Manager Free

Viewing 18 posts - 1 through 18 (of 18 total)
Dec 1, 2020 at 5:10 pm
#141961
Participant
Andrew Turner
OP

Hi,

I’m trying to recreate a similar layout to these which have a search bar and order filtering at the top: https://demo.wpdownloadmanager.com/wpdmpro/list-packages/

I followed the documentation here: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

However, when I use the following shortcode the results display differently with no search bar and the ordering filters are different too:
Shortcode used:[wpdm_packages paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="link-template-calltoaction4" cols=4 colspad=2 colsphone=1]

Display result: Live URL

Any help much appreciated.

Thanks.

Dec 2, 2020 at 4:20 am
#141981
Moderator
Nayeem Riddhi
Staff

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Dec 2, 2020 at 9:19 am
#141987
Participant
Andrew Turner
OP
This reply has been marked as private.
Dec 2, 2020 at 9:25 am
#141988
Moderator
Nayeem Riddhi
Staff

please your site URL too

thanks

Dec 2, 2020 at 9:27 am
#141989
Participant
Andrew Turner
OP
This reply has been marked as private.
Dec 2, 2020 at 9:52 am
#141991
Moderator
Nayeem Riddhi
Staff

You are using a very old version of WPDM, so this is causing, please check

thanks

Dec 2, 2020 at 10:43 am
#141994
Participant
Andrew Turner
OP

I got the plugin from Nobuna and unfortunately they don’t have a later version available, I’ve tried their automatic update plugin but it doesn’t list any newer versions.

Please advise.

Thanks.

Dec 2, 2020 at 3:11 pm
#142023
Moderator
Nayeem Riddhi
Staff

please download your latest version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

thanks

Dec 3, 2020 at 12:25 pm
#142066
Participant
Andrew Turner
OP

Unfortunately I can’t because the plugin is provided by Nobuna.com

Dec 4, 2020 at 12:51 pm
#142175
Participant
Andrew Turner
OP

I’ve now updated to the latest version but the toolbar is still not the same as the demo?

Dec 4, 2020 at 6:11 pm
#142212
Moderator
Nayeem Riddhi
Staff

It is quite weird, the same shortcode behaving difference, can you please enable/disable other plugins for checking if it is overriding the code, you may also switch theme to other for checking, please let me know then

thanks

Dec 7, 2020 at 10:32 am
#142328
Participant
Andrew Turner
OP
This reply has been marked as private.
Dec 8, 2020 at 9:05 am
#142421
Moderator
Nayeem Riddhi
Staff

Your site login required 401 Authorization Required, it may require two login authentication, please check

thanks

Dec 8, 2020 at 9:09 am
#142423
Participant
Andrew Turner
OP
This reply has been marked as private.
Dec 8, 2020 at 3:10 pm
#142457
Participant
Andrew Turner
OP

Would really appreciate some more help with this, thank you.

Dec 8, 2020 at 4:56 pm
#142463
Moderator
Nayeem Riddhi
Staff

Can please delete WPDM plugin and again install from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases for checking, please let me know then

thanks

Dec 8, 2020 at 5:00 pm
#142465
Participant
Andrew Turner
OP

Unfortunately I can’t because the plugin is provided by Nobuna.com, are you able to send me the latest version?

Dec 8, 2020 at 5:04 pm
#142466
Moderator
Nayeem Riddhi
Staff

please purchase the original from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, for the third party purchase, it may be causing the issue

thanks

Viewing 18 posts - 1 through 18 (of 18 total)

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