Latest update breaks site

Hi @apowell,

Hope you are well.

According to the latest update of WPDM PRO, you also need to update the WPDM Extended shortcode add-on as well.

Please update it and then let us know about it.

Thanks.

Hello,

We are currently investigating the issue.

For now simply just delete and reinstall the WPDM plugin.

I hope it will resolve your issue.

Let us know about it.

Thanks.

Hi there,

Thank you for the logs.

Our dev team is aware of this issue and it will be adjusted in the future update which you should be able to download from the below link.

WPDM Extended Short-codes

Please keep an eye on this.

Regards

Same problem, following this post

Hi @b8europe,

Please follow the previously mentioned reply for now.

Thanks.

Hello, same problem on two sites…

Une erreur de type E_ERROR a été causée dans la ligne 439 du fichier /wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php. Message d’erreur : Uncaught Error: Call to a member function getLatestVersions() on null in /wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php:439
Stack trace:
#0 /wp-includes/class-wp-hook.php(303): {closure}(false, Array, ‘wpdm-extended-s…’, Array)
#1 /wp-includes/plugin.php(189): WP_Hook->apply_filters(false, Array)
#2 /wp-includes/update.php(477): apply_filters(‘update_plugins_…’, false, Array, ‘wpdm-extended-s…’, Array)
#3 /wp-includes/class-wp-hook.php(303): wp_update_plugins(”)
#4 /wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array)
#5 /wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#6 /wp-admin/admin.php(374): do_action(‘load-plugins.ph…’)
#7 /wp-admin/plugins.php(10): require_once(‘/home/vpzp8125/…’)
#8 {main}

Hi @vroyer_sfs,

We are aware of the issue.

An update will be released soon.

Thanks

I have deleted and reinstalled version 3.04. Admin site still brakes.

plugins/download-manager/src/__/Updater.php is gone, but the WPDM Extended shortcode add-on uses this file in wpdm-extended-shortcodes.php(439).
$latest_versions = WPDM()->updater->getLatestVersions();

I’m sorry if my English is strange.

Thank you for letting us know about it @arborvitae666.

Our team will check this.

I have the same problem in a couple of sites using WPDM Extended Short-codes add-on. I’ll keep an eye on this thread.

Regards.

Following.

Following as I’m having the same issue. I have rolled back the version of the website before the updates and it still breaks. Hopefully a fixed is released soon! 🙂

Hello,

Please spare us some additional time.

An update will be released within this week.

Happy New year everyone!

Hi,

WPDM update has been released.

Please update your WPDM copy.

Thank you

I downloaded the 3.2.32 update from the WP repository and replaced my .30 version and am still getting the critical error on the plugin page, no change. In fact, it’s now somewhat worse as I used to be able to refresh through the error on the plugin page, now that doesn’t even work. I have cleared my cache to make sure that is not the issue.

Hello @hiwire,

In that case, first of all, please deactivate all WPDM related add-on first.

After that, delete and then re-install the WPDM plugin.

Hopefully, your problem will be solved.

Thanks.

Thank you for the advice. I put the site in troubleshooting mode and used the update feature for the plugin and it is now fixed and not showing any errors on the backend.

Thank you to you and your team for fixing this issue so quickly, especially during the holidays! Great work!

Hello,

Glad to hear that your issue has been resolved.

We value our customers and try to resolve their issues ASAP.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Hi there,

I cannot find the download of v3.2.32 WPDM Extended Short-codes on the download directory on this website nor on the link above in this thread. Help!

• This reply was modified 4 years, 1 month ago by Arianna Bianchi.

Hello @arianna-bianchi,

Please download and install WPDM free plugin from the below link.

Download Manager

Thanks.