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Image File not downloading – some do some don’t!

Viewing 7 posts - 1 through 7 (of 7 total)
Feb 23, 2022 at 4:34 pm #168577

Andrew Beniams
Participant

Initial test on adding ‘new file worked fine > select ‘download’ image downloads ๐Ÿ™‚
Used the duplicate option for other ‘files’, added download image as before – go to the download page select ‘download’ image opens up in separate window (image does not ‘download’)!?
Have tried, starting from ‘New’ and trying different images / resaving files and uploading to Media Library – no difference!

Feb 23, 2022 at 5:27 pm #168581

Tanvir
Moderator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Feb 23, 2022 at 5:41 pm #168582

Andrew Beniams
Participant
This reply has been marked as private.
Feb 24, 2022 at 12:49 pm #168638

Andrew Beniams
Participant
This reply has been marked as private.
Feb 25, 2022 at 6:23 am #168714

Tanvir
Moderator
This reply has been marked as private.
Mar 1, 2022 at 4:19 pm #168973

Andrew Beniams
Participant

Hi
Got that many thanks – it doe the job!
Can you explain how we can ‘bulk upload’ the image files and where to?
Also, is there a way of adding ‘files’ in bulk via a CSV database?

Sorry for the delay in getting back to you.
Your help is very much appreciated.

Thanks

Mar 2, 2022 at 6:31 am #168995

Tanvir
Moderator

Hello Andrew,

Glad to hear the issue has been resolved.
However, you can bulk import CSV in the wpdm pro version.
For details please check:

Bulk Import

Thanks

Viewing 7 posts - 1 through 7 (of 7 total)

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