- This topic has 6 replies, 2 voices, and was last updated 4 years ago by
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Initial test on adding ‘new file worked fine > select ‘download’ image downloads 🙂
Used the duplicate option for other ‘files’, added download image as before – go to the download page select ‘download’ image opens up in separate window (image does not ‘download’)!?
Have tried, starting from ‘New’ and trying different images / resaving files and uploading to Media Library – no difference!
Hello ,
Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hi
Got that many thanks – it doe the job!
Can you explain how we can ‘bulk upload’ the image files and where to?
Also, is there a way of adding ‘files’ in bulk via a CSV database?
Sorry for the delay in getting back to you.
Your help is very much appreciated.
Thanks
Hello Andrew,
Glad to hear the issue has been resolved.
However, you can bulk import CSV in the wpdm pro version.
For details please check:
Thanks
The topic "Image File not downloading – some do some don’t!" is closed to new replies.