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File Description Not Saving

Viewing 10 posts - 1 through 10 (of 10 total)
Nov 3, 2013 at 1:32 am #9574

troydean
Member

I am unable to add a description to any files or packages. I enter the description, WPDM tells me it has been saved but when I refresh the page the description is missing and does not save to the DB.

Otherwise I really like your plugin so far.

Keep up the good work.

Nov 4, 2013 at 9:32 am #9587

Shahjada
Keymaster

please try deactivate and reactivating plugin, if that doesn’t resolve the issue please send temporary wp-admin login info to support@wpdownloadmanager.com, i’ll check that

Nov 5, 2013 at 9:43 am #9602

razorfish79
Member

Having the same issue.
de- and reactivating didn´t work.

Send you an e-mail with login information.

Greetz

Chris

Nov 9, 2013 at 11:14 am #9736

bautistarj
Member

Hello, first of all, I’d like to thank you for sharing this very useful plugin.

However, I believe I do experience the same problem involving the FILE DESCRIPTION. The description saves, but it does not show at the download page. I’ve sent you an email for the details. It does save the description I’ve written on the Manage page,

Also, I think there is a bug? Cause whenever I try to switch the COUNTER: TO SHOW, cause by default it is ON HIDE. Whenever I try to save it to SHOW, it does not save. I mean, it will save for the second time, but example if I create a NEW FILE, upload the document, put the file description and set the COUNTER to show, everything saves except for the COUNTER which is still on HIDE but when I switch it again on SHOW it will now save.

Thank you!!!

Regards,
admin@ramrevilla.net

Nov 9, 2013 at 8:53 pm #9745

Shahjada
Keymaster

it only may happen for conflict with other plugin, as with standard setting wpdm works perfectly. So I need to check it per installation. Please send temporary wp-admin login info to support@wpdownloadmanager.com, if possible.

Nov 9, 2013 at 9:08 pm #9748

bautistarj
Member

Hello, I’ve sent you an email yesterday, please check the one coming from admin [at] ramrevilla [dot] net. 🙂 Thank you very much!

Nov 11, 2013 at 8:39 am #9758

Shahjada
Keymaster

@bautistarj, site is not opening, showing server not found error

Nov 11, 2013 at 10:57 am #9760

bautistarj
Member

Hi, shaon, I’m sorry if there are a lot of replies for you. But to keep things tidy, I’ve replied here. Thank you!

Nov 15, 2013 at 11:39 pm #9914

mapcom
Member

I have the same problem, im gonna sent you a email.

Thanks.

Nov 22, 2013 at 9:30 am #10040

ben.dunn.drpgroup.com
Member

Hi,

We’re having the same problem with our installation. Everything else working absolutely fine, but there’s no Description in the data array. Here’s what’s being output at the moment in the download popup $data.

Array ( [id] ► 9 [title] ► Test File [description] ► [category] ► N; [file] ► Lighthouse.jpg [password] ► [download_count] ► 0 [access] ► member [show_counter] ► 0 [quota] ► 0 [link_label] ► Download [icon] ► download_down_arrow.png )

Is there a uniform answer to this, or would you need to look at our configuration?

Thanks,
Ben.

Viewing 10 posts - 1 through 10 (of 10 total)

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