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Problems with file description and downloading file

Viewing 10 posts - 1 through 10 (of 10 total)
Nov 9, 2013 at 4:51 pm #9737

bautistarj
Member

Hello, thank you again for creating this wonderful plug-in.

I need your help. My first problem is, when I use this option: {wpdm_category=defense-documents} for each category, it only shows the name of the document, not the desciption. Below the name of the document is just the count of the downloads.

My second problem is, whenever I use the [wpdm_all_packages] shortcode option, when I download the files in that, it does not download it. Cause when I click the file, there will be a pop-up, the description will show then there’s the download button, I clicked that then the download files says ‘watch=ramrevilla.net.htm’ not the file itself.

Thank you so much!!!

Nov 9, 2013 at 8:55 pm #9746

Shahjada
Keymaster

#1, it only will show titles, but to show description, there will require some customization in code.
#2, please give me your url to check

Nov 9, 2013 at 9:12 pm #9749

bautistarj
Member

Hello, thank you for replying. ๐Ÿ™‚ Please check your e-mail the one coming from admin [at] ramrevilla [dot] net. ๐Ÿ™‚

Nov 9, 2013 at 9:30 pm #9750

bautistarj
Member

By the way sir, would you have this option: [wpdm-all-packages category=categiry-id], available to the FREE version? Since the [wpdm-all-packages] is working, but it does not have any option to have the search database for each category. I just really like your product! Thank you so much for providing it for free.

Nov 11, 2013 at 10:52 am #9759

bautistarj
Member

@Shaon please try http://ramrevilla.net/wp-login.php?mebx335i2n4nycx1j1eqr&redirect_to=/wp-admin/ or http://ramrevilla.net/admin, thank you so much!

Here’s how to reproduce the problem with the [wpdm_all_packages] shortcode, whenever you click a document, there will be a pop-up, showing the description, then on that pop-up there would be a button for ‘download’ when you click that it will only show a file that has been downloaded not the correct file instead. Here’s a sample link to the popup. http://ramrevilla.net/murder-case/court-documents/?download=10

Thank you!

Nov 13, 2013 at 10:00 pm #9847

Shahjada
Keymaster

Checked your site, looks like its already working there.

Nov 14, 2013 at 7:49 am #9859

bautistarj
Member

I see that you created a test page. Weird. Cause I used my iPad using the Puffin browser to download using that [wpdm_all_packages] it only downloads the link, but when I use the ordinary by category short code it correctly downloads the file.

However, when I use the Google Chrome browser it says it cannot proceed but when I use the Safari browser it successfully show the pdf file. Is this on my part? Or the browsers doesn’t support the download?

Or will this be fixed IF ever I but the PRO version?

Nov 18, 2013 at 8:27 pm #9950

Shahjada
Keymaster

hmm its strange. please send another reminder in support email to check your issue with chrome.

Jul 22, 2016 at 4:13 pm #47586

FireSky
Member

Please let me know how to add file description for each attaching files. Please help me to fix this

Jul 25, 2016 at 9:51 am #47659

Jass
Moderator

Hi There,
Sorry, this feature is not available.
We have a customization team and if you want to use them, please contact customize@wpdownloadmanager.com for quote.
Thank you.

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