I created a file in admin which is addressed to the “Customer” Role but I do not see it in the customer’s member area.
This customer has the Customer role
An idea ?
Thank you for writing to us.
Well, To assist you better with the issue, I need to check the configuration from the backend.
So could you please share your website credentials in a private reply so I can take a closer look and work with you to get this working?
Here are the details I’ll need –
# Website Login URL
# Username both admin and customers
# Password both admin and customers
# Related Website Login URL
I am looking forward to hearing from you.
Thank you for your response.
To provide you with accurate information, can you please let us know in which section of the customer members area you want to show the files specifically?
I would like to put this on the customer’s account shebam.fr/compte/
In that case, you can share files with Customer’s using the Advanced Access Control add-on.
Advanced Access Control
Please have a look at this reference screencast for the configuration: https://www.loom.com/share/f3fd5c1ec8f643abaa12b294d584eed9?sid=bba82081-5327-4efa-9f1a-686da62e5e1b
Also, you can test it in our demo site here: https://try.wpdownloadmanager.com/user-dashboard/?udb_page=my-downloads
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