- This topic has 7 replies, 2 voices, and was last updated 1 year, 6 months ago by
.
Hello,
I have a problem on my site with download manager…
I have 3 ebooks for free download on my site, they are Pdf.
The download fails regardless of the ebook and regardless of the web browser…
I’ve looked into the settings but I don’t understand what’s going on.
Can you help me?
Here’s an example of a page where the download fails: https://sports-sante.fr/download/ebook-sport-sante-vol-3/
Hello Francis Drubigny,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Download is working properly from my side now. Please kindly check again and let me know.
Thank you and regards
Thanks for your help but it doesn’t work for me, the download doesn’t finish and goes to failure.
It’s the same on 3 browsers and different devices.
I seem to have found a solution here ► https://www.wpdownloadmanager.com/support/topic/downloads-stalling-and-failing-to-complete/
I deactivated the download resumption and the exit delay and I increased the download speed…
So far it’s working on my 3 browsers…
Thanks for your help.
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and kind regards
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