- This topic has 7 replies, 2 voices, and was last updated 3 years, 6 months ago by
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I have renewed my license and paid for it on 05/26/2022. In the backend it still says that my license is expired.
Please look into this.
Volker
Hello Volker Klärchen,
Hope you are well. And sorry for the inconvenience. Can you please send us here your order details ? we shall check it for you.
Thank you and regards
My order id is 5b098767536eb, paid on 05/26/2022 as on invoice 3D204642-0003
Hello Volker Klärchen,
Your issue has been Fixed. Now you will be able to download the purchased product.
Thanks for your patience and appreciation
I am sorry, but this hasn’t worked. Please see a screenshot from my installation
Hello Volker Klärchen,
Have you properly put your license key in your licensesettings. please check this doc too for get it working,
please check and let me know
Thank you and regards
My bad 🙈
Now it works, thank you!
Glad to hear that, your problem has been resolved.
Thank you and regards
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