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Search Results
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Topic: Fatal error: Out of memory
I am getting this error when clicking on the “All Packages” menu item on the admin pages
I can “Add an new” package and access all the other menu options
I am also getting it on some but not all pages linked to the plugin from front end consumer access (But I have currently removed them so customers do not click on them)I am not getting the error with any other Plugins and have not made any additions to the site in the last few days
Any ideas?
Hi,
the recent version of WPDM started to cause the following issue for almost all of my downloads: Whenever a download is triggered, the following warning + fatal error appears and the download doesn’t start:
Warning: Illegal string offset ‘600e91dd39458’ in […]/public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 9223372036854775840 bytes) in […]/public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
PHP memory limit is set to the maximum possible value, so that can’t be the origin of the issue. I have never experienced this issue in the previous versions of WPDM.
Additional note: I recognised that the data-downloadurl has two parameters passed after the ‘?’
1. wpdmdl=… & 2. refresh=… –> I tested calling that data-downloadurl without the refresh parameter which made the download start (but the warning and error still appears).Seems to be a general issue during download stats tracking. Are you working on a fix for this?
Topic: Critical Error
Good morning.
I am getting the following error when moving from page 1 to page 2 of downloads within the plugin:
Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 60085672 bytes) in /home/aatl/public_html/wp-includes/wp-db.php on line 2022
There has been a critical error on this website. Please check your site admin email inbox for instructions.I am also getting critical download errors when people are trying to download documents.
Any idea what the problem is.
Regards
Rob
Topic: Critical Error
Hi,
I’m getting a critical error when going Dashboard/Downlaods/All Packages.
Deactivated all other plugins and error remains.
Debug log includes, “20-Jan-2021 13:44:30 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 60032032 bytes) in /home/bingleytc/public_html/wordpress/wp-includes/wp-db.php on line 2022”
Thanks,
Ken
Hi
My host has increased my database to 2GB.
As a result of this action, I can no longer use Download manager pro.
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 6006520 bytes) in /homepages/26/d662063834/htdocs/clickandbuilds/TOPAntiMalware/wp-includes/wp-db.php on line 2056
I deleted and reinstalled Download manager, but the problem persists.
Can you help me out?
Best regards
Hi, I’m facing an oft-cited problem regarding fatal memory error caused by wp download manager, before post, logicaly i tried all solution i can found here but, i can’t really resolve this issue.
WP Download manager 3.1.12
Version WP 5.6
Limite de mémoire WP 1 Go
Version PHP 7.3.26 5.6+
PHP Limite de mémoire 1 Go
Poids Max Post PHP 256 Mo
Taille maximale de téléchargement PHP 256 Mo
Temps d’exécution max PHP (sec) 300
Version MySQL 5.7.30The error :
Fatal error: Out of memory (allocated 672681984) (tried to allocate 60058008 bytes) in /xxxxxx/xx/xxxxxx/htdocs/asacso/wp-includes/wp-db.php on line 2056Here : https://www.asacso.fr/services/bordeaux-aquitaine-classic-2021/
Best regards
GérardHello
I have noticed the error messages below in the error_log file from the backend. I wondered if you could help me shed some light on what may be the issue?
Also does anyone know what Pomo/streams.php files are?
Really appreciate your help
Isabel
[15-Jan-2021 03:23:15 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/nptaorg/public_html/wp-content/plugins/download-manager/wpdm-functions.php on line 2237
[15-Jan-2021 03:23:15 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 28672 bytes) in /home/nptaorg/public_html/wp-includes/pomo/streams.php on line 173
[15-Jan-2021 03:23:17 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/nptaorg/public_html/wp-content/plugins/download-manager/wpdm-functions.php on line 2237
[15-Jan-2021 03:23:17 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 28672 bytes) in /home/nptaorg/public_html/wp-includes/pomo/streams.php on line 173When trying to download small single PDF files I am getting this error repeatedly:
Warning: Illegal string offset ‘60007744e10ac’ in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 600077440000000032 bytes) in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
I’ve searched around but can’t find anything.
Wordpress: 5.3
WPDM: 3.1.12
PHP Version: 7.3.23
PHP Max Input Vars: 3000
WP Memory Limit: 768 MB
PHP Time Limit: 120Hello – will you please be able to assist in resolving this error? Checked plugin config, but not sure where to start… The problem seems to arise when trying to change user Profiles from Subscriber to Vendor. Is this perhaps a known issue with documentation I can refer to?
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Premium Packages – Sell Digital Products Securely.
WordPress version 5.5.3
Current theme: Prime (version 2.3.2)
Current plugin: Premium Packages – Sell Digital Products Securely (version 4.6.9)
PHP version 5.6.40Topic: CSV import error (500 error)
I have the Pro version of WPDM installed but when I upload a CSV file to import the data, the import button stays on hold and at 1%, and the console shows the following message in console:
Fatal error: Uncaught Error: Cannot use string offset as an array
in xxx\wp-content\plugins\download-manager\admin\menus\class.ImportExport.php on line 282WPDM\a\m\ImportExport::importRow()
wp-content/plugins/download-manager/admin/menus/class.ImportExport.php:125WPDM\a\m\ImportExport::import()
wp-includes/class-wp-hook.php:287WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:311WP_Hook::do_action()
wp-includes/plugin.php:484do_action()
wp-admin/admin-ajax.php:184Please help.
Hi,
After install it I’ve this message in WP dashboard:“There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.”
And this email form WP:
“Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WPDM – Amazon s3.
First, visit your website (http://staging.retailers.flywheelsites.com/) and check for any visible issues. Next, visit the page where the error was caught (http://staging.retailers.flywheelsites.com/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-aws) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.6
Current theme: Verse Enfant (version 1.0)
Current plugin: WPDM – Amazon s3 (version 3.0.1)
PHP version 7.3.16-1+ubuntu16.04.1+deb.sury.org+1Error Details
=============
An error of type E_ERROR was caused in line 5 of the file /www/wp-content/plugins/wpdm-amazon-s3/tpls/aws-manager.php. Error message: Uncaught Error: Call to undefined function wpdm_valueof() in /www/wp-content/plugins/wpdm-amazon-s3/tpls/aws-manager.php:5
Stack trace:
#0 /www/wp-content/plugins/wpdm-amazon-s3/wpdm-amazon-s3.php(488): include()
#1 /www/wp-includes/class-wp-hook.php(287): WPDM_AmazonS3->awsManager(”)
#2 /www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#3 /www/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /www/wp-admin/admin.php(259): do_action(‘wpdmpro_page_wp…’)
#5 /www/wp-admin/edit.php(10): require_once(‘/www/wp-admin/a…’)
#6 {main}
thrown
“Topic: Unable to update the plugin
Hello, it has been a couple of good weeks now since I cannot update anymore the plugin. I get a fatal error login stating the following:
An error occurred while updating Download Manager: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureThis is a paid version of the plugin.
I have opened the ticket before, but it seemed to have disappeared.
I have recently realised that the web server logs have a lot of these entries I have replaced the domain name:
[Mon Nov 30 19:17:40.422621 2020] [php7:error] [pid 30067] [client 54.187.216.72:48650] PHP Fatal error: Uncaught Stripe\\Exception\\SignatureVerificationException: No signatures found matching the expected signature for payload in /var/www/domain.com/www/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/Exception/SignatureVerificationException.php:28\nStack trace:\n#0 /var/www/domain.com/www/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/WebhookSignature.php(59): Stripe\\Exception\\SignatureVerificationException::factory(‘No signatures f…’, ‘{\\n “created”: …’, ‘t=1606763860,v1…’)\n#1 /var/www/domain.com/www/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/Webhook.php(29): Stripe\\WebhookSignature::verifyHeader(‘{\\n “created”: …’, ‘t=1606763860,v1…’, ‘whsec_Zp16sdMwd…’, 300)\n#2 /var/www/domain.com/www/wp-content/plugins/wpdmpp-stripe/wpdmpp-stripe.php(366): Stripe\\Webhook::constructEvent(‘{\\n “created”: …’, ‘t=1606763860,v1…’, ‘whsec_Zp16sdMwd…’)\n#3 /var/www/domain.com/www/wp-includes/class-wp-hook.php(287): WPDMPP\\Libs\\Payme in /var/www/domain.com/www/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/Exception/SignatureVerificationException.php on line 28
These seem to be being caused by webhook calls from Stripe, I have the latest Download Manager Pro, Premium Packages and Download manager Stripe plugins installed. So webhook calls are causing an http 500 error due to a PHP error.
I have tried deleting and recreating the webhook in Stripe, I tried removing the webhook in Stripe and letting the Download Manager Stripe plugin create it for me as it is supposed to in the latest version, it did not create a webhook in Stripe for me.
Any ideas what is causing this, I do not know how long it has been happening as I was looking at something else and noticed all these log entries.I’m using Dropbox Explorer, but when I click the ‘Select from Dropbox’ button there’s a popup but it just shows ‘Loading Item…’ and spins forever.
Looking at the error logs I see:
[Fri Oct 30 02:41:43.610815 2020] [php7:error] [pid 4660] [client 174.83.168.65:49658] PHP Fatal error: Uncaught GuzzleHttp\\Exception\\ClientException: Client error:
POST https://api.dropboxapi.com/2/files/list_folderresulted in a401 Unauthorizedresponse:\n{“error_summary”: “missing_scope/.”, “error”: {“.tag”: “missing_scope”, “required_scope”: “files.metadata.read”}}\n in /nas/content/live/tkpoa/wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/guzzle/src/Exception/RequestException.php:113\nStack trace:\n#0 /nas/content/live/tkpoa/wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/guzzle/src/Middleware.php(66): GuzzleHttp\\Exception\\RequestException::create(Object(GuzzleHttp\\Psr7\\Request), Object(GuzzleHttp\\Psr7\\Response))\n#1 /nas/content/live/tkpoa/wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/promises/src/Promise.php(203): GuzzleHttp\\Middleware::GuzzleHttp\\{closure}(Object(GuzzleHttp\\Psr7\\Response))\n#2 /nas/content/live/tkpoa/wp-content/plugins/wpdm-dropbox/libs/vendor/guzzlehttp/promises/src/Promise.php(156): GuzzleHttp\\Promise\\Promise::callHandler(1, Object(GuzzleHttp\\Psr7\\Response), Arr in /nas/content/live/tkpoa/wp-content/plugins/wpdm-dropbox/libs/vendor/kunalvarma05/dropbox-php-sdk/src/Dropbox/Http/Clients/DropboxGuzzleHttpClient.php on line 59, referer: https://tkpoa.wpengine.com/wp-admin/post-new.php?post_type=wpdmproI created a ‘Scoped access’ Dropbox App with Full Dropbox access (I don’t have any other option other than ‘Scoped access’).
I ensured my app has ‘files.metadata.read’ access.
Topic: Advanced custom fields
Hi I;m getting error messages when trying to add custom fields..
Saying the WPDM\Form::radiobutton() / WPDM\Form::checkbox() functions are not found…
Fatal error: Uncaught Error: Call to undefined method WPDM\Form::radiobutton() in /srv/www/wordpress-one/public_html/wp-content/plugins/download-manager/libs/class.Form.php:62 Stack trace: #0 /srv/www/wordpress-one/public_html/wp-content/plugins/download-manager/libs/class.Form.php(189): WPDM\Form->formGroup(‘wpdm_cregf_GDPR…’, Array) #1 /srv/www/wordpress-one/public_html/wp-content/plugins/download-manager/libs/class.User.php(88): WPDM\Form->render() #2 /srv/www/wordpress-one/public_html/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php(33): WPDM\libs\User::signupForm(Array) #3 /srv/www/wordpress-one/public_html/wp-content/plugins/download-manager/libs/class.ShortCodes.php(265): include(‘/srv/www/wordpr…’) #4 /srv/www/wordpress-one/public_html/wp-includes/shortcodes.php(343): WPDM\ShortCodes->registerForm(Array, ”, ‘wpdm_reg_form’) #5 [internal function]: do_shortcode_tag(Array) #6 /srv/www/wordpress-one/public_html/wp-includes/shortcodes.php(218): preg_replace_callback(‘/\\[(\\[?)(wpdm_r…’, ‘do_shortcode in /srv/www/wordpress-one/public_html/wp-content/plugins/download-manager/libs/class.Form.php on line 62