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Hello there 🙂
I hope you’re fine?
My website was running WPDM 5.3.3 without any issue. Now, I’ve tried to update to 6.3.3 but I have a fatal error that breaks the site:
PHP Fatal error: Uncaught Error: Class 'WPDM\Package' not foundThis code is in one of my template file. If I comment the lines, the site is “working” again but with some missing infos (due to these commented lines).
Here are the lines:
–$data['download_link'] = \WPDM\Package::downloadLink($data['ID'], 0, array(
'template_type' â–ş 'url'
));
–$files = \WPDM\Package::getFiles($data['ID']);I guess that this method is not available anymore. But could you tell me how I should replace my code in order to make it work again?
Kind regards,
CedricIn reply to: S3 plugin breaking WPDM
In reply to: Erreur tĂ©lĂ©chargement WPDM – PDF Stamper
Bonjour,
J’ai achetĂ© le plugin WPDM – PDF Stamper pour indiquer sur toutes les pages de mon PDF le PrĂ©nom/nom de l’acheteur ainsi que son adresse mail et son numĂ©ro de commande.
J’ai bien compris que le plugin ne fonctionnait pas avec les PDF dĂ©jĂ protĂ©gĂ©s par mot de passe, j’ai donc voulu faire un test en enlevant le mot de passe du PDF mais un message d’erreur est apparu au moment du tĂ©lĂ©chargement.
“Warning: Undefined array key “horizontal” in
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.phponline219
Warning: Undefined array key “vertical” in
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.phponline220
Fatal error: Uncaught SetaPDF_Core_Writer_Exception: Some data has already been output.
PDF couldn’t be send. in
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/libs/Core/Writer/Http.php:110Stacktrace:#0
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/olugins/wodm-pdf-stamper/libs/Core/Document.pho(1715):SetaPDFCoreWriterHtto-
>finish()#1/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php(328):SetaPDF_Core_Document-
>finish()#2/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php(121):WpdmPdfStampers-
>processPDF(/home/clients/a..’30-fiches-de-dr…’7947)#3
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(308):WpdmPdfStampers->fileProcess(Arrav)#4
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(332):WP_Hook->apply_filters(“Array)#5
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
includes/plugin.php(517):WP_Hook->do_action(Array)#6
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/download-manager/src/wpdm-start-download.php(28):
do_action(‘wpdm_onstartdo..
‘, Array) #7
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/download-manager/src/_/Apply.php(312):include(‘/home/clients/a…’)#8
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(308): WPDML
-Apply->triggerDownload(”)#9
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-includes/class-wp-
hook.php(332):WP_Hook->apply_filters(NULL,Array)#10
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
includes/plugin.php(517):WP_Hook->do_action(Array)#11
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-settings.php(623):
do action(‘init’)#12/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp
config.php(96): require _once (/home/clients/a…’) #13
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-load.php(50):
require_once(‘/home/clients/a…’)#14
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-blog-header.php(13):
require_once(‘/home/clients/a…’)#15
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/index.php(17):
require(‘/home/clients/a…’)#16{main}thrownin
/home/clients/a4a990222b8a3d807c8c9818fd767f12/sites/jurixio.com/wp-
content/plugins/wpdm-pdf-stamper/libs/Core/Writer/Http.phponline110
Il y a eu une erreur critique sur ce site.”Que puis-je faire ?
MC
In reply to: Pdf’s not showing on front end
Topic: Template email fatal error
After the update, the settings for changing email templates no longer work. here is the error that appears when I click on “edit”
Fatal error: Uncaught Error: Using $this when not in object context in /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/__/Email.php:92 Stack trace: #0 /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/Admin/views/templates/email-template-editor.php(2): WPDM\__\Email::template(‘package-approve…’) #1 /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/Admin/Menu/Templates.php(79): include(‘/home/customer/…’) #2 /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/Admin/Menu/Templates.php(67): WPDM\Admin\Menu\Templates::emailEditor() #3 /home/customer/www/oappcfoggia.com/public_html/wp-includes/class-wp-hook.php(308): WPDM\Admin\Menu\Templates->UI(”) #4 /home/customer/www/oappcfoggia.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #5 /home/customer/www/oappcfoggia.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /ho in /home/customer/www/oappcfoggia.com/public_html/wp-content/plugins/download-manager/src/__/Email.php on line 92
Topic: Accordion Extension
Hi everyone,
we are currently facing issues when installing the accordion addon.
When activating the accordion addon it triggers a fatal error in our WordPress.
I already did a troubleshooting and it did not help. I will now send you access to the system, everything besides WPDM and Oxygen is already deactivated. Please have a look. 🙂Best, Nadine
Topic: Fatal Error –
We are also getting a Fatal Error Message on our site. We are running on WordPress (version 6.1.1) on Kinsta, PHP 8, with DIVI Theme and your plug in It is not working.
Here is the message we got this morning:
Our monitoring systems detected that your site Coastal States Organization (Live) is not available and displays the following PHP error:
2023/02/17 12:59:14 [error] 52724#52724: *431661 FastCGI sent in stderr: “PHP message: PHP Fatal error: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /www/coastalstatesorganization_868/public/wp-content/plugins/download-manager/widgets/class.Search.php on line 17PHP message: PHP Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/coastalstatesorganization_868/public/wp-includes/functions.php on line 5833PHP message: PHP Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/coastalstatesorganization_868/public/wp-includes/functions.php on line 5833″ while reading response header from upstream, client: 35.194.36.163, server: http://www.coastalstates.org, request: “GET /?kinsta-monitor HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php8.0-fpm-coastalstatesorganization.sock:”, host: “www.coastalstates.org:50344”So, we deactivated the plug in and now we are unable to make it Active again since we keep getting the same error message.
Over the weekend – we installed the free version and things are ok for now. BUT we need better support since our paid version is not working.
Thanks.
In reply to: Fatal Error
We are also getting a Fatal Error Message on our site. We are running on WordPress (version 6.1.1) on Kinsta, PHP 8, with DIVI Theme and your plug in It is not working.
Here is the message we got this morning:
Our monitoring systems detected that your site Coastal States Organization (Live) is not available and displays the following PHP error:
2023/02/17 12:59:14 [error] 52724#52724: *431661 FastCGI sent in stderr: “PHP message: PHP Fatal error: Unparenthesizeda ? b : c ? d : eis not supported. Use either(a ? b : c) ? d : eora ? b : (c ? d : e)in /www/coastalstatesorganization_868/public/wp-content/plugins/download-manager/widgets/class.Search.php on line 17PHP message: PHP Notice: Function is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/coastalstatesorganization_868/public/wp-includes/functions.php on line 5833PHP message: PHP Notice: Function is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /www/coastalstatesorganization_868/public/wp-includes/functions.php on line 5833″ while reading response header from upstream, client: 35.194.36.163, server: http://www.coastalstates.org, request: “GET /?kinsta-monitor HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php8.0-fpm-coastalstatesorganization.sock:”, host: “www.coastalstates.org:50344”So, we deactivated the plug in and now we are unable to make it Active again since we keep getting the same error message.
Thanks!
Hi there,
i have an error when I open my plugin page on WP admin. it couldn’t be open and shown the error as below.
After that I received an email from WP saying that it was caused by the plugin named: Advanced Custom Field.
i wonder why it happened? The advanced customer field was working flawlessly for a week.
until yesterday I open plugin page trying to install some plugin and found out it was not able to access which shown the error as above.in the email it shown an error message as below:
Howdy! Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, WPDM - Advanced Custom Fields. First, visit your website (https://nswautomation.com/NSW/) and check for any visible issues. Next, visit the page where the error was caught (https://nswautomation.com/NSW/NSW/wp-admin/plugins.php) and check for any visible issues. Please contact your host for assistance with investigating this issue further. If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further. https://nswautomation.com/NSW/nsw-login/?action=enter_recovery_mode&rm_token=YWwBIUeEOT2gIv0npEYWA7&rm_key=gTiSByJ3P5z4llENr2IlmC To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires. When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.9.5 Current theme: Transcargo Child Theme (version 1.0) Current plugin: WPDM - Advanced Custom Fields (version 2.2.8) PHP version 7.4.33 Error Details ============= An error of type E_ERROR was caused in line 985 of the file /home1/nswautom/public_html/NSW/wp-content/plugins/wpdm-advanced-custom-fields/wpdm-advanced-custom-fields.php. Error message: Uncaught Error: Call to a member function getLatestVersions() on null in /home1/nswautom/public_html/NSW/wp-content/plugins/wpdm-advanced-custom-fields/wpdm-advanced-custom-fields.php:985 Stack trace: #0 /home1/nswautom/public_html/NSW/wp-includes/class-wp-hook.php(307): WPDM\AddOn\AdvancedCustomFields->updatePlugin(false, Array, 'wpdm-advanced-c...', Array) #1 /home1/nswautom/public_html/NSW/wp-includes/plugin.php(189): WP_Hook->apply_filters(false, Array) #2 /home1/nswautom/public_html/NSW/wp-includes/update.php(477): apply_filters('update_plugins_...', false, Array, 'wpdm-advanced-c...', Array) #3 /home1/nswautom/public_html/NSW/wp-includes/class-wp-hook.php(307): wp_update_plugins('') #4 /home1/nswautom/public_html/NSW/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #5 /home1/nswautom/public_html/NSW/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #6 /home1/nswautom/public_html/NSW/wp-admin/admin.php(385): do_action('load-plugins.ph...') #7 /home1/nswautom/public_html/NSW/wpIn reply to: pCloud problems viewing pdf files
I get some warning and error in the log:
PHP Warning: Undefined property: stdClass::$folderid in /var/********/www/wp-content/plugins/wpdm-pcloud/wpdm-pcloud.php on line 271, referer: https://*****.***/wp-admin/post-new.php?post_type=wpdmpro
Same for stdClass::$path
PHP Warning: Undefined array key “code” in /var/******/www/wp-content/plugins/wpdm-pcloud/wpdm-pcloud.php on line 134
PHP Warning: Undefined array key “locationid” in /var/*****/www/wp-content/plugins/wpdm-pcloud/wpdm-pcloud.php on line 134PHP Fatal error: Uncaught TypeError: pCloud\\Sdk\\App::getTokenFromCode(): Argument #1 ($code) must be of type string, null given, called in /var/****/www/wp-content/plugins/wpdm-pcloud/wpdm-pcloud.php on line 134 and defined in ….
The error we received when we tried to install WPDM – ZOHO CRM .zip to our WP plugins is:
PHP Fatal error: Uncaught Error: Class ‘WPDM\\admin\\menus\\Settings’ not found in /var/www/vhosts/icareus.fi/httpdocs/wp-content/plugins/wpdm-zoho/zoho.php:43\nStack trace:\n#0 /var/www/vhosts/icareus.fi/httpdocs/wp-includes/class-wp-hook.php(308): WpdmZohoCrm->settings_tab()\n#1 /var/www/vhosts/icareus.fi/httpdocs/wp-includes/plugin.php(205): WP_Hook->apply_filters()\n#2 /var/www/vhosts/icareus.fi/httpdocs/wp-content/plugins/download-manager/src/Admin/Menu/Settings.php(91): apply_filters()\n#3 /var/www/vhosts/icareus.fi/httpdocs/wp-includes/class-wp-hook.php(308): WPDM\\Admin\\Menu\\Settings->initiateSettings()\n#4 /var/www/vhosts/icareus.fi/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#5 /var/www/vhosts/icareus.fi/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()\n#6 /var/www/vhosts/icareus.fi/httpdocs/wp-admin/admin.php(175): do_action()\n#7 /var/www/vhosts/icareus.fi/httpdocs/wp-admin/index.php(10): require_once(‘/var/www/vhosts…’)\n#8 {main}\n thrown
In reply to: Widgets are showing all categories
I see that there was an update that partially fixed this. However, when I add more than one widget to the sidebar to show different categories, I get a fatal error.
My site: Luxury Italian Office
I have an older version of the plugin: 4.1.7
PHP: 8.0
Wordpress: latest version
It gives me the following error: Plugin could not be activated because it triggered a fatal error.
Username wordpress: artgallery75
Password: @021075pippopluto#
Admin: Luxury Italian OfficeIf the problem is due to incompatibility, I’m also willing to buy the updated version but only if I have the possibility to use the entire archive of the old download site.
It’s urgent so please answer me as soon as possible!
Sincerely
In reply to: Bug-Critical error after using Pay Link
Just try making purchase with no attached file or use the Create Pay Link and you will see the same error.
Screenshot (I whited out the personal information):
Debug log:
[19-Dec-2022 14:05:54 UTC] PHP Warning: Undefined variable $customPayButton in /home/server/public_html/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php on line 338 [19-Dec-2022 14:07:27 UTC] PHP Warning: Undefined array key "variations" in /home/server/public_html/wp-content/plugins/wpdm-premium-packages/templates/partials/guest-order-details.php on line 94 [19-Dec-2022 14:07:27 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, bool given in /home/server/public_html/wp-content/plugins/wpdm-premium-packages/templates/partials/guest-order-details.php:136In reply to: Google login
The same thing is happening on my site. Crashed it with a fatal error. De-activated the plugin and now site is back up.
the update of Premium plugin just crashed our website.
Fatal error: Uncaught Error: Undefined constant “WPDMPP\Libs\WPDM_CRON_KEY” in /home/data/public_html/data/wp-content/plugins/wpdm-premium-packages/includes/libs/CronJobs.php:50 Stack trace: #0 /home/data/public_html/data/wp-includes/class-wp-hook.php(307): WPDMPP\Libs\CronJobs->orderRenewalNotificationCron(”) #1 /home/data/public_html/data/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #2 /home/data/public_html/data/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #3 /home/data/public_html/data/wp-settings.php(598): do_action(‘init’) #4 /home/data/public_html/data/wp-config.php(104): require_once(‘/home/data…’) #5 /home/data/public_html/data/wp-load.php(50): require_once(‘/home/data…’) #6 /home/data/public_html/data/wp-admin/admin.php(34): require_once(‘/home/data…’) #7 /home/data/public_html/data/wp-admin/plugins.php(10): require_once(‘/home/data…’) #8 {main} thrown in /home/data/public_html/data/wp-content/plugins/wpdm-premium-packages/includes/libs/CronJobs.php on line 50
There has been a critical error on this website. Please check your site admin email inbox for instructions.Please can you advise? thank you
Hello,
we just updated the plugin in preparation for a php update next month, since the old version caused a fatal error with php 8, but the update seems to have messed up the settings/design of the plugin.
We set up a development area where we duplicated the live website to, in order to test for problems.
Comparing the settings of the live website with the development site, we couldn’t see any differences, yet:1. no files are being shown for the same user* (only the user role “investorgeprueft” is allowed to view files for download, which the user’s role is set to on both sites)
2. the table headings differ / are missing
3. the categories that have been set up using the WPDM Categories widget are missing*only if the specific user is allowed access directly in the download package, but the general user role is not working.
Looking at the file structure using FTP shows that the whole structure differs widely from the old version, so trying to find/add previously edited template files proves difficult.
See the following screenshot with the comparisons: https://postimg.cc/F1pLFdxJ
Please advise, thank you!
In reply to: Premium Packages – 5.4.9 made site Critical error
In reply to: Premium Packages – 5.4.9 made site Critical error
Topic: PHP 7.4 to PHP 8.1 error
Hi
Trying to update from PHP 7.4 to PHP 8.1 and getting the following error message???Fatal error: Unparenthesized
a ? b : c ? d : eis not supported. Use either(a ? b : c) ? d : eora ? b : (c ? d : e)in /www/webvol4/1a/vzp6uvic2yv4ibo/iso.valjeviken.se/public_html/wp-content/plugins/download-manager/widgets/class.Search.php on line 17The website works with PHP 7.4.
Thanks
ThorbjörnHi there!
We’ve bought and loaded Download Manager Pro and are using it on eg: https://www.impaact4tb.org/brazil/ – pages, these pages spit out the following error when loading:
Fatal error: Uncaught DivisionByZeroError: Division by zero in /usr/www/users/impaahvveg/wp-content/plugins/download-manager/src/Package/Shortcodes.php:128 Stack trace: #0 /usr/www/users/impaahvveg/wp-content/plugins/download-manager/src/Category/Shortcodes.php(36): WPDM\Package\Shortcodes->packages(Array) #1 /usr/www/users/impaahvveg/wp-includes/shortcodes.php(356): WPDM\Category\Shortcodes->listPackages(Array, ”, ‘wpdm_category’) #2 [internal function]: do_shortcode_tag(Array) #3 /usr/www/users/impaahvveg/wp-includes/shortcodes.php(228): preg_replace_callback(‘/\\[(\\[?)(wpdm_c…’, ‘do_shortcode_ta…’, ‘[wpdm_category …’) #4 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/utility.php(413): do_shortcode(‘[wpdm_category …’) #5 /usr/www/users/impaahvveg/wp-includes/class-wp-hook.php(307): gdlr_core_do_shortcode(‘[wpdm_category …’) #6 /usr/www/users/impaahvveg/wp-includes/plugin.php(191): WP_Hook->apply_filters(‘[wpdm_category …’, Array) #7 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/utility.php(357): apply_filters(‘gdlr_core_the_c…’, ‘
[wpdm_catego…’) #8 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/include/pb/pb-element-tab.php(232): gdlr_core_content_filter(‘[wpdm_catego…’) #9 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/page-builder-element.php(131): gdlr_core_pb_element_tab::get_content(Array) #10 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/page-builder.php(612): gdlr_core_page_builder_element::get_content(Array, Array) #11 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/include/pb-wrapper/pb-wrapper-background.php(797): gdlr_core_page_builder->print_page_builder_item(Array) #12 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/page-builder-wrapper.php(111): gdlr_core_pb_wrapper_background::get_content(Array, Array) #13 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/page-builder.php(612): gdlr_core_page_builder_wrapper::get_content(Array, Array) #14 /usr/www/users/impaahvveg/wp-content/plugins/goodlayers-core/framework/function/page-builder.php(562): gdlr_core_page_builder->print_page_builder_item(Array, true) #15 /usr/www/users/impaahvveg/wp-includes/class-wp-hook.php(307): gdlr_core_page_builder->print_page_builder(”) #16 /usr/www/users/impaahvveg/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(”, Array) #17 /usr/www/users/impaahvveg/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #18 /usr/www/users/impaahvveg/wp-content/themes/onepagepro/page.php(42): do_action(‘gdlr_core_print…’) #19 /usr/www/users/impaahvveg/wp-includes/template-loader.php(106): include(‘/usr/www/users/…’) #20 /usr/www/users/impaahvveg/wp-blog-header.php(19): require_once(‘/usr/www/users/…’) #21 /usr/www/users/impaahvveg/index.php(17): require(‘/usr/www/users/…’) #22 {main} thrown in /usr/www/users/impaahvveg/wp-content/plugins/download-manager/src/Package/Shortcodes.php on line 128
There has been a critical error on this website.– we’ve loaded the latest version of the WPDM plugin here.
Please help..
