Issue #1. A couple of weeks ago after updating to the version before the latest I started to get the message below only when on the back-end by clicking on the Dashboard>Home page. Please note that this does not happen when I go from the front-end to the back end by using the WP top bar clicking on the name of the site and then Dashboard. This always lands me in the Dashboard Home page loaded correctly. Interesting part is that I’ve uninstalled everything, from plugins to themes and I still get the same message. I’ve even tried reinstalling WordPress by using the reinstall button on the update page. Still the same message appears in the same link even with everything off.
Message:
Fatal error: Uncaught Error: Class ‘WPDM\MediaAccessControl’ not found in /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php:131 Stack trace: #0 /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php(92): WPDM\WordPressDownloadManager->__construct() #1 /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php(579): WPDM\WordPressDownloadManager::instance() #2 /home/ajtsyste/public_html/dashboard/wp-settings.php(360): include_once(‘/home/ajtsyste/…’) #3 /home/ajtsyste/public_html/dashboard/wp-config.php(89): require_once(‘/home/ajtsyste/…’) #4 /home/ajtsyste/public_html/dashboard/wp-load.php(37): require_once(‘/home/ajtsyste/…’) #5 /home/ajtsyste/public_html/dashboard/wp-admin/admin.php(34): require_once(‘/home/ajtsyste/…’) #6 /home/ajtsyste/public_html/dashboard/wp-admin/index.php(10): require_once(‘/home/ajtsyste/…’) #7 {main} thrown in /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php on line 131
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Issue #2. Now after updating to latest the list of tickets by the plugin Awesome Support stopped displaying users tickets. I know that this is the plugin that caused the issue because when I disable it then the list of tickets appear for all clients.
Hi,
I just ordered your plugin WordPress Private Message, but when I activate it, I get this Fatal Error, and the plugin cannot be activated:
Fatal error: Uncaught Error: Call to undefined function WPDM\AddOn\wpdm_get_client_ip() in …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php:44 Stack trace: #0 …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php(36): WPDM\AddOn\PrivateMessage->__construct() #1 …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php(393): WPDM\AddOn\PrivateMessage::instance() #2 …/diplomesavenue/wp-admin/includes/plugin.php(2223): include(‘/home/zi28dv9i/…’) #3 …/diplomesavenue/wp-admin/plugins.php(175): plugin_sandbox_scrape(‘wpdm-private-me…’) #4 {main} thrown in …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php on line 44
I am on WordPress 5.3.2.
Thank you
Alex
When I attempt to active DropBox explorer I get the following Fatal Error:
The software on the downlad page indicates 1.3.1, but the file apears in the Plugin as 1.3.2
Warning: Class ‘Tightenco\Collect\Support\Arr’ not found in /var/www/html/[domain]/wp-content/plugins/wpdm-dropbox/libs/vendor/tightenco/collect/src/Collect/Support/alias.php on line 16
Parse error: syntax error, unexpected ‘=’ in /var/www/html/[domain]/wp-content/plugins/wpdm-dropbox/libs/vendor/tightenco/collect/src/Collect/Support/Arr.php on line 388
Hi i have this problem,
Fatal error: Cannot redeclare wpdm_zip_package() (previously declared in /home/www/cpmr/www/wp-content/plugins/download-manager/wpdm-functions.php:6) in /home/www/cpmr/www/wp-content/plugins/download-manager-wc/wpdm-functions.php on line 8
Can you help me ?
Thank you.
Our server monitoring detected that your site xxx is displaying a PHP error. An inspection of the server logs indicated the following:
PHP Fatal error: require_once(): Failed opening required ‘/www/xxx/public/wp-content/plugins/download-manager/libs/socialconnect/Facebook/autoload.php
Hi Support,
We have a conflict between Download Manager Pro and Moder Events Calandar. When Download manager is active the google calendar events wont import and the cron job fails. The error reported in the backend is:
Fatal error: Uncaught Error: Class ‘Google_Service_Calendar’ not found in /home/ak999/public_html/wp-content/plugins/modern-events-calendar/app/features/ix.php:1961 Stack trace: #0 /home/ak999/public_html/wp-content/plugins/modern-events-calendar/app/features/ix.php(1930): MEC_feature_ix->g_calendar_import_start() #1 /home/ak999/public_html/wp-content/plugins/modern-events-calendar/app/features/ix.php(126): MEC_feature_ix->ix_g_calendar_import() #2 /home/ak999/public_html/wp-includes/class-wp-hook.php(286): MEC_feature_ix->ix(”) #3 /home/ak999/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/ak999/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #5 /home/ak999/public_html/wp-admin/admin.php(253): do_action(‘m-e-calendar_pa…’) #6 {main} thrown in /home/ak999/public_html/wp-content/plugins/modern-events-calendar/app/features/ix.php on line 1961
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If i switch off your Download manager the imp[orts work fine but we need both plugins to work.
Please can you help.
Regards
Tony
I have just purchased the pro version and had been using the free version. I had tried to install the pro version and WP said the install failed. I then read I needed to delete the free version. I have tried to do so but I know get this error message from WP PLEASE HELP!!
Fatal error: Call to undefined function WPDM\AddOn\wpdm_query_var() in /home/cbsconsultingcom/public_html/wp-content/plugins/wpdm-optinmagic/wpdm-optinmagic.php on line 145
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