Hi Shaon, I am in the process of taking my site live. I have moved all the files from a subfolder “alpha” to the main directory. When I went to preview my download links, they were all gone. The only thing that displays when viewing the site is “52f5daf6570f4”. The short code is still on the page: [wpdm_category id="mss-300-product-fact-sheets," item_per_page=10 template="52f5daf6570f4" cols="1"]
How can I get all the links to return like they were before?
Hi, i added a email lock to a package. And when i download and enter my email and click download, it redirects me to a page with a json template like this:
{
“error”: “Download link sent to your email!”,
“downloadurl”: “”
}
But i still get the mail with the download link…
What am I doing wrong?
When submitted a form for download ( here) it says that “Download link also sent to your email” after submission. But the email does not contain a download link. It is set up to download immediately, which is what I want anyway.
How do I get rid of that phrase? Or at least include the link in the email that comes? The email template did not provide a download link. (see screen shot)
We were getting a message that trial period expired on Download Manager and needed to purchase a license key. I purchase download Manager Pro for the $45 and followed the steps in the posting “upgrading from “free” to “pro” and have completely crashed my website. After activating the plugin 4.0.7 I click on Settings or any of the options under download and get a FATAL ERROR message. I restored back my download manager 2.6 Free version because we could at least download existing items BEFORE but now I get multiple DOWNLOAD links and none of them work. So basically I have completely screwed up my website and need some help ASAP
I really need to find out why this isn’t working. The custom button created for the download page is not loading and instead loads the “?” icon of a missing image.
I am selecting a custom button on the button image on the DM Settings page that I created for both the link and page. They work flawlessly on the direct download links. But when I try to use them on the 2 Email Locak downloads I have, the images are missing.
When I review the source code this is what is generated/interpreted;
img src="http://optimatumgroup.com/wp-content/plugins/wpdm-download-button/images/5351a9fe200d5.png" alt=" download'=""
I am sure that this part of the code: " alt=" download'=""
is causing the issue. Can you please help? client is frustrated as well as I.
Here is the URL: <a href="http://optimatumgroup.com/white-papers title=""
Thanks!
HI, when using the email lock for a couple of downloads I have, I seem to lose the download button on the link page. (http://optimatumgroup.com/white-papers/). (see screen shot) The button then shows on the download page though.
The button is there for other downloads that do not use email lock. (http://optimatumgroup.com/action-alerts/)
Have free pro on my WP site
http://downloads.tech-talk-co-op.com (domain, I only get 1 site)
Bought Pro three days ago.
Got a nice email…members info…but for 2 days this site was down (maintenance? upgrades?
My Order shows: files…………”get license key” (which can’t be copied)……..website view….no place to put my website/domain info in my profile.
Domain page….no clickable link
Upload of the Pro File Manager zip file failed when I attempted upload in my WP site.
So…what’s the deal? How about some clear instructions from point of purchase? $75 hr for upgrade service? No, thanks.
Please provide clear step by step process now that I own 1 site license but can’t use it (no instructions) and the zip file download failed.
Message: No valid files…? Because I have to use my license key? Sure. But where?
Extremely frustrated. Product looks great (demo), and I’m really looking forward to using it….TODAY.
You have my order/invoice information
Anaiis Salles techtalkcafe@gmail.com
Hi, I’m trying to make my download page look like a http://demo.wpdownloadmanager.com/wpdmpro/archive-page/
but when i put the short code
[wpdm-archive link_template=”link-template-calltoaction1″ button_style=”success” items_per_page=9]
all the theme is broked, also if i use the short code [wpdm-categories]
don’t show drop the subcategories, and the download no appear like in the demo, to sort when i click a categorie.
also I assigned mp3 preview, to audio packages without look options and the audio player do not work
the page where you can do all the test you want is this…
http://new.mesoamericaregion.org/pruebas
Thanks for the help.
Hi,
I recently updated to the latest version, since I upgraded wordpress to also the latest, the link to DMP wasn’t showing. I did the following:
– made a backup
– proceeded to install but it says that “it was already installed”
– proceeded to remove old installation
– installed new version
– activate it
– none of my files are showing
Went to my backup, haven’t restored anything but I compared files from the new version with the old and all my files seem to be on the DB, also, on the server all my files are there. But nothing’s showing on the admin page.
Please help.