Hi,
Sice I installed the latest version the website lags very much, especially on the pages with links to downloads (but also on the backend). About 1 minute to open pages!
Hi, Seems like there is a problem with the "/plugins/download-manager/cache" directory on your server. The thumb images won’t loading for permission problem.
I have created the thumb template and changes all packages with link template code in the page. It should be showing feature image with the direct download link in the grid.
Please send your FTP to check the issue. Or contact server admin.
On the frontend, you can edit/manage only packages created by you. But you can, of course, download files created by others.
You can view the package by clicking ‘View’ link from ‘All packages’ admin page. If you want to show all packages then use [wpdm-all-packages] shortcode to list all downloads in a tabular format.
Please create a custom link template from Downloads Templates page with the following code,
<a href="[download_url]">[thumb_100x100]</a>
Use this custom link template with your shortcode to show the pacakge featured image with the download link. You can adjust the image size ( I have set it to 100×100 ) to match your requirements.
Or send temporary wp-admin login info in private reply, I can create the custom template for you.
You can create a custom template(link for use with shortcode/page template that will work with single category) to show only feature image and the download button for a file/package. You can find the existing template files from /wp-admin/edit.php?post_type=wpdmpro&page=templates.
You can put [preview] to show feature image and [download_link] which gives you the direct download link. You can use HTML to design this template with the available tags.
If you still find it confusing let me do it for you.
Good afternoon – I have tried searching the site so I apologize if I have missed it. Can you point me to the document that will show my how to show only my featured image or my featured image and the download button to click for a download?
There can be several issues that the images are not showing. If you changed your domain also then there might be old domain link still into the database that is not replaced. Or in your new hosting check the folder permission, and if they are 755, then its ok. If you have had any cache plugin which stored cache files then remove them.
The WordPress download manager files are stored in wp-content/uploads/download-manager-files folder. check the folder and the permission.
If the problem does not resolve then send the login info in private to check.
You can use link template to show customize template where the user can click on “view” button then view them in a tab if they are pdf files. You need to use this <a href="[download_url]" target="_blank">View</a> code in the template.
If you are not sure how to customize template then let me know, i will do that for you.
I’m already using the all packages shortcode, but clicking on the category to filter I find it unintuitive. The shortcode already has a top selction filter to filter the amount of downloads shown on the table. I would like another dropdown selector for the categories. Is it possible to edit javascript like the link that I sent to work with wpdm?
I understand your use case. We have added this to our to-do list. For now, you can create a separate free package and share the download link on the pay as you want package. So, the user can have access to both options.
OK, so I am getting there, but when I clicked on the download link for my test file, firstly I got “Package not available”, then when I tried a minute or so later, I got this message which is most undersierable : Calling 911! You better run now!!
How on Earth do I get rid of that, and why is it showing that instead of just downloading the test file?
My clients are getting told their links have expired when they click on the link that was emailed to them. The message reads, “Download link is expired. Please get new download link.” Why does this happen? Is there a way to manage expirations? I saw responses in the forum regarding Dropbox expired links but not on expired link messaging from the emails. How can we manage this? We didn’t set an expiration date on the packages.
Separately, will our updating the package and re-uploading a new one in its place cause the link to expire? If so, how can we replace files without having that happen?
I want to change the way the featured items look. I am trying to add a direct download link but I can’t figure out how to do it. I’ve spent hours searching so any help you can offer is appreciated.
Hello,
I’m getting double images from the “featured image”. I know that it is due to the “template” of the download package. What file/files do I need to edit so I can remove the duplication? Our theme is throwing in one of the featured images as is your plugin. You can see by the below link.
I use the e-mail lock, and see now that the e-mail with the download link is not sent to the subscriber. This worked before. (The subscriber list is updated, but to e-mail is sent/received.
My download archive, and one of the downloads with e-mail lock that does not work: